🚀 Assistant Manager – Process Excellence | Shadowfax
🏢 Company: Shadowfax
Process Excellence & Logistics Hiring
📄 Job Description
Shadowfax is hiring Assistant Managers for its Process Excellence team at the Ahmedabad Sort Center. The role focuses on process improvement, middle mile operations, SOP creation, cross-functional project management, operational analytics, and logistics process optimization within fast-paced supply chain operations.
🛠 Key Responsibilities
- Drive end-to-end process improvement initiatives across middle mile operations
- Manage multiple operational projects with effective prioritization
- Collaborate with cross-functional teams to deliver measurable business outcomes
- Work closely with product teams to launch new operational processes and solutions
- Create SOPs and training frameworks for operational teams
- Conduct operational training sessions across departments
- Handle data analysis, reporting, and performance tracking activities
- Identify operational gaps and implement process optimization strategies
- Support continuous improvement initiatives within logistics operations
- Drive process compliance and operational excellence across teams
🎓 Eligibility Criteria
- 3–4 years of experience in Process Excellence, Logistics, or Supply Chain Operations required
- Strong understanding of 3PL (Third-Party Logistics) operations preferred
- Experience managing cross-functional and multi-project environments required
- Hands-on experience in SOP creation and training framework development preferred
- Strong analytical and data-driven mindset required
- Advanced Excel and reporting skills preferred
- Ability to work in fast-paced and high-growth logistics environments required
- Immediate joiners preferred
⭐ Key Skills
- Process Excellence
- 3PL Operations
- Supply Chain Operations
- Advanced Excel & Analytics
- SOP Development
💰 Benefits
- Opportunity to work with one of India’s leading logistics startups
- Exposure to high-scale middle mile and supply chain operations
- Hands-on experience in process excellence and operational optimization
- Leadership and project management growth opportunities
- Fast-paced and innovation-driven work culture
⭐ Why Join Shadowfax?
- Build expertise in process excellence and logistics optimization
- Work on high-impact operational improvement projects
- Gain exposure to large-scale supply chain operations
- Collaborate with product and operational leadership teams
- Excellent long-term growth opportunities in logistics and operations management
🧠 Core Skills Required
- Process Excellence: Ability to identify operational gaps and implement process improvements.
- 3PL Operations: Strong understanding of third-party logistics and middle mile workflows.
- Project Management: Capability to manage multiple projects and priorities effectively.
- SOP Development: Experience creating operational SOPs and training frameworks.
- Analytical Skills: Strong data handling, reporting, and operational analysis capabilities.
- Advanced Excel: Proficiency in Excel for data analysis and reporting activities.
- Cross-Functional Collaboration: Ability to work with product, operations, and business teams.
- Adaptability: Capability to thrive in fast-paced logistics environments.
🎤 How to Prepare for the Interview
- Revise logistics, 3PL, and middle mile operational concepts thoroughly.
- Prepare examples related to process improvement and SOP implementation projects.
- Practice questions related to operational analytics and project management.
- Revise Excel concepts including Pivot Tables, VLOOKUP, and reporting dashboards.
- Be ready to discuss operational challenges and continuous improvement strategies.
- Highlight leadership mindset, analytical thinking, and execution skills confidently.
- Demonstrate collaboration, ownership, and adaptability during interviews.
📩 How to Apply
Interested candidates can apply through the official application form below.