🚀 Regional Training Head | Lenskart
🏢 Company: Lenskart
Leadership Hiring
📄 Job Description
Lenskart is hiring an experienced Regional Training Head to lead large-scale learning and development initiatives across regions. The role focuses on capability building, retail training excellence, customer experience enhancement, and driving business performance through impactful training interventions.
🛠 Key Responsibilities
- Lead regional learning and development initiatives across retail operations
- Drive revenue growth and customer experience improvement through training programs
- Ensure excellence in On-the-Job Training (OJT) execution
- Manage training rollouts for new product launches and operational changes
- Develop, mentor, and retain regional training teams and trainers
- Collaborate with business leaders and stakeholders to identify capability gaps
- Design and implement performance enhancement strategies through training
- Monitor training effectiveness and business impact metrics regularly
🎓 Eligibility Criteria
- Minimum 10+ years of experience in Learning & Development or Retail Training required
- Strong experience in managing regional or large-scale training operations preferred
- Excellent leadership and stakeholder management skills mandatory
- Strong facilitation and presentation skills required
- Experience in driving business outcomes through training interventions preferred
- Passion for capability building and employee development required
- Experience in retail industry training operations preferred
- Ability to manage multiple training initiatives and teams effectively
⭐ Key Skills
- Learning & Development
- Retail Training
- Leadership & Facilitation
- Stakeholder Management
- Performance Enhancement
💰 Benefits
- Opportunity to work with one of India’s leading retail brands
- Lead impactful regional learning and capability-building initiatives
- Exposure to large-scale retail training and business operations
- Career growth opportunities in leadership and L&D functions
- Dynamic, performance-driven, and innovation-focused work environment
⭐ Why Apply?
- Lead strategic learning initiatives with direct business impact
- Enhance leadership, facilitation, and capability-building expertise
- Work closely with senior stakeholders and retail leadership teams
- Drive customer experience and operational excellence through training
- Strong long-term growth opportunities in Learning & Development leadership
🧠 Core Skills Required
- Learning & Development: Strong expertise in designing and executing impactful training programs.
- Retail Training: Deep understanding of retail operations and customer experience enhancement.
- Leadership Skills: Ability to lead regional training teams and drive performance outcomes.
- Facilitation Skills: Strong presentation, coaching, and facilitation capabilities.
- Stakeholder Management: Experience in collaborating with business leaders and cross-functional teams.
- Capability Building: Ability to identify skill gaps and create performance improvement interventions.
- Training Operations: Experience in handling product launch training and OJT programs.
- Analytical Skills: Ability to measure training effectiveness and business impact through metrics.
🎤 How to Prepare for the Interview
- Prepare examples of training programs or learning interventions that improved business performance.
- Revise concepts related to Learning & Development, retail training, and customer experience management.
- Practice leadership and stakeholder management interview questions confidently.
- Be ready to explain your approach to trainer development and capability building.
- Research Lenskart’s retail operations, customer experience strategy, and brand growth before the interview.
- Prepare examples of handling regional teams, training rollouts, and business-driven learning initiatives.
- Highlight leadership mindset, facilitation expertise, and business impact orientation confidently.
📩 How to Apply
Interested candidates can apply using the official application link below.