π Sub Zonal Manager (SZM) | Logistics & Last-Mile Operations Hiring
π Job Description
Shadowfax is looking for an experienced and result-oriented Sub Zonal Manager (SZM) to lead and drive operational excellence across Upper and Mid Assam. The selected candidate will be responsible for overseeing large-scale logistics and last-mile delivery operations, ensuring service quality, operational efficiency, team productivity, and business growth across the assigned region.
π Key Responsibilities
- Manage end-to-end logistics and last-mile delivery operations across the assigned zone.
- Lead Cluster Managers, station teams, and operational staff to achieve business goals.
- Monitor operational KPIs, productivity, service levels, and delivery performance.
- Drive operational excellence and continuous process improvement initiatives.
- Ensure compliance with company SOPs, safety standards, and operational guidelines.
- Handle escalations and ensure timely resolution of operational challenges.
- Develop and execute strategies for network growth and operational efficiency.
- Coordinate with internal and external stakeholders to ensure seamless execution.
π Eligibility Criteria
- Postgraduate degree or higher qualification.
- Prior experience as a Cluster Manager or in a similar leadership role.
- Experience managing large-scale logistics and last-mile delivery operations.
- Strong operational management and team leadership capabilities.
- Good geographical knowledge of Upper and Mid Assam regions.
- Excellent stakeholder management and decision-making skills.
- Ability to perform in a fast-paced and high-pressure environment.
⭐ Key Skills
- Last-Mile Operations
- Logistics Management
- Supply Chain Operations
- Regional Operations Management
- People Management
- Performance Management
- Operational Excellence
- Business Growth & Strategy
π° Benefits
- Opportunity to lead large-scale regional operations.
- Career growth within one of India's leading logistics companies.
- Exposure to strategic business and operational leadership.
- Dynamic and performance-driven work environment.
- Professional development and leadership opportunities.
⭐ Why Join Shadowfax?
- Work with one of India's fastest-growing logistics and delivery companies.
- Lead high-impact regional operations and business growth initiatives.
- Gain exposure to large-scale logistics network management.
- Collaborate with experienced industry professionals.
- Accelerate your leadership career in supply chain and logistics.
π€ How to Prepare for the Interview
- Review logistics and last-mile delivery operational concepts.
- Prepare examples of managing large teams and operational networks.
- Understand regional logistics KPIs and productivity metrics.
- Be ready to discuss escalation management and problem-solving strategies.
- Prepare examples of business growth and process improvement initiatives.
- Research Shadowfax's logistics network and service offerings.
- Highlight leadership achievements and operational success stories.
π© How to Apply
Interested candidates can apply via email using the link below.