πͺ Retail Store Operations Manager | MedPlus Health Services Limited
π Job Description
MedPlus Health Services Limited is hiring an experienced Retail Store Operations Manager for its Hyderabad operations. The selected candidate will oversee large-scale retail store operations, lead sales teams, drive business performance, maintain operational standards, and ensure smooth functioning across assigned stores. The role involves managing approximately 50 stores and delivering business and sales objectives across the assigned region.
π Key Responsibilities
- Oversee day-to-day retail store operations across assigned locations.
- Manage approximately 50 stores and ensure consistent operational performance.
- Lead and manage large field and store sales teams.
- Drive sales performance and achieve business targets across the assigned region.
- Monitor inventory accuracy, stock availability, and operational processes.
- Ensure stores follow company SOPs, policies, and operational standards.
- Identify operational gaps and implement process improvement initiatives.
- Monitor store KPIs and take corrective actions to improve performance.
- Coordinate with cross-functional teams to resolve operational challenges.
- Develop, mentor, and motivate store teams to improve productivity and customer service.
π Eligibility Criteria
- 5–12 years of experience in retail store operations.
- Proven experience managing at least 15 direct reportees.
- Experience managing a minimum of 10 stores or a large-format store of 7,000+ sq. ft.
- Strong track record of driving sales through field or store teams.
- Experience managing large-scale retail operations.
- Strong leadership, team management, and business acumen.
- Ability to achieve business, sales, and operational targets.
- Willingness to travel across assigned store locations.
⭐ Key Skills
- Retail Store Operations
- Multi-Store Management
- Large Format Retail
- Sales Management
- Team Leadership
- Inventory Management
- Business Target Achievement
- Field Operations
- Process Improvement
- Performance Management
π° Benefits
- Opportunity to work with one of India's leading pharmacy retail chains.
- Exposure to large-scale multi-store retail operations.
- Leadership opportunity managing approximately 50 stores.
- Strong career growth opportunities in retail operations.
- Opportunity to work closely with sales and business leadership teams.
⭐ Why Join MedPlus?
- Lead large-scale retail operations across multiple stores.
- Gain extensive exposure to pharmacy and healthcare retail.
- Manage a significant sales and store operations team.
- Develop expertise in multi-store business and operational management.
- Build a long-term career with an established retail organization.
π€ How to Prepare for the Interview
- Prepare examples of managing multiple retail stores or large-format stores.
- Be ready to discuss sales growth and business target achievements.
- Revise retail KPIs such as sales productivity, inventory accuracy, shrinkage, and store profitability.
- Prepare examples of managing large teams and multiple direct reportees.
- Be ready to explain how you identify operational gaps and implement process improvements.
- Highlight your experience in field operations, store audits, and team performance management.
- Prepare examples of handling operational escalations across multiple locations.
π© How to Apply
Interested candidates can apply directly via WhatsApp using the button below.