📝 Job Description
Suraksha Diagnostic is hiring enthusiastic and customer-oriented professionals for the position of Front Office Executive across multiple locations in West Bengal.
The role involves handling patient registration, appointment scheduling, front desk operations, patient queries, coordination with internal departments and maintenance of patient records. Candidates should have good communication skills, basic computer knowledge and a strong customer service orientation.
Prior experience of at least one year in front office operations, healthcare, hospitals or diagnostic centres will be an advantage.
📋 Key Responsibilities
- Handle patient registration and appointment scheduling.
- Manage front desk operations and patient queries.
- Coordinate with doctors, technicians and other departments.
- Maintain patient records and ensure smooth patient service.
- Deliver a professional and welcoming experience to patients.
🎓 Eligibility Criteria
- Good communication and interpersonal skills.
- Strong customer service orientation.
- Basic computer knowledge.
- At least one year of experience in front office, healthcare, hospitals or diagnostic centres will be an advantage.
- Willingness to work at one of the listed locations in West Bengal.
🛠️ Key Skills
- Front Desk Operations
- Patient Registration
- Appointment Scheduling
- Patient Query Handling
- Customer Service
- Communication Skills
- Interpersonal Skills
- Basic Computer Knowledge
- Patient Record Management
- Departmental Coordination
⭐ Role Highlights
- Opportunity to join Suraksha Diagnostic.
- Position: Front Office Executive.
- Multiple job locations across West Bengal.
- Experience in healthcare or front office operations is an advantage.
- Work involving patient service, registration and appointment coordination.
🤝 Role Focus
- Patient registration and appointment scheduling.
- Front desk administration and patient query resolution.
- Coordination with doctors, technicians and other departments.
- Accurate patient record maintenance.
- Delivering a professional patient service experience.
🧠 Core Skills Required
- Communication: Good communication and interpersonal skills.
- Customer Service: Ability to provide a welcoming and professional patient experience.
- Computer Knowledge: Basic computer skills.
- Coordination: Ability to coordinate with doctors, technicians and other departments.
- Record Management: Ability to maintain patient records.
- Relevant Experience: Prior experience in front office, healthcare, hospitals or diagnostic centres is an advantage.
🎯 Interview Preparation
- Prepare to explain your front office or customer service experience.
- Review the basics of patient registration and appointment scheduling.
- Be ready to discuss how you handle patient queries professionally.
- Highlight your communication, coordination and computer skills.
- Prepare examples of maintaining records and supporting smooth front desk operations.
📩 How to Apply
Interested candidates can share their updated CV via email or contact the hiring team through LinkedIn DM.
Suggested Email Subject: Application for Front Office Executive – Preferred Location
Important: Mention your preferred job location and relevant experience in your application.