💼 Key Account Manager (Field Sales) | Paytm Hiring
📌 Job Description
Paytm is hiring a Key Account Manager for field sales in Goa. The role focuses on managing premium merchant relationships and driving adoption and revenue across Paytm's payment solutions.
The selected candidate will manage key merchant accounts, identify business growth opportunities, improve customer satisfaction and retention, and strengthen Paytm's presence in the local market.
🔑 Key Responsibilities
- Manage and grow a portfolio of premium merchants.
- Drive sales, product penetration, and revenue growth.
- Build long-term relationships with key merchant accounts.
- Identify opportunities for cross-selling and upselling.
- Understand merchant needs and ensure timely resolution of concerns.
- Track market trends and competitor insights.
- Drive customer satisfaction, retention, and business growth.
🎓 Eligibility / Qualifications
- Minimum 2 years of experience in a field sales role.
- Experience in Key Account Management, B2B Sales, or Merchant Sales.
- Experience in Fintech, Payments, POS/EDC, Banking, or a related industry is preferred but not mandatory.
- Strong sales, negotiation, and relationship-management skills.
- Ability to manage premium or high-value merchant accounts.
- Strong understanding of the local market and geography.
- Ownership mindset and ability to work independently in a fast-paced environment.
🛠️ Key Skills
- Key Account Management
- Field Sales
- B2B Sales
- Merchant Relationship Management
- Payment Solutions
- Sales and Revenue Growth
- Cross-Selling and Upselling
- Negotiation
- Customer Satisfaction and Retention
- Market and Competitor Analysis
⭐ Role Highlights
- Manage relationships with premium merchants.
- Drive adoption of payment solutions and business revenue.
- Identify cross-selling and upselling opportunities.
- Build long-term merchant partnerships.
- Work in the fintech and digital payments industry.
- Location: Goa.
🚀 Why Apply?
This opportunity is suitable for field sales professionals with experience in merchant acquisition, key account management, or B2B sales who can build strong business relationships and drive revenue growth through payment solutions.
🧩 Core Skills
🎯 Interview Preparation
- Prepare examples of managing key merchant accounts and building long-term relationships.
- Be ready to explain how you achieve sales targets and grow revenue.
- Understand merchant payment solutions, including POS/EDC where relevant to your experience.
- Prepare examples of cross-selling, upselling, and improving product penetration.
- Explain how you handle merchant concerns and maintain customer satisfaction.
- Be prepared to discuss your understanding of the Goa market and local business geography.
📩 How to Apply
Interested and eligible candidates can apply online for the Key Account Manager (Field Sales) position at Paytm in Goa through the application form below.