Key Account Manager (Field Sales) Job at Paytm – Mumbai
Company: Paytm
Industry: Fintech, Digital Payments & Financial Services
Job Location: Mumbai, Maharashtra
Paytm is hiring a Key Account Manager – Field Sales in Mumbai. The role focuses on managing merchant relationships, increasing adoption of payment solutions, driving revenue growth, and developing long-term partnerships with key merchant accounts. Candidates with field sales experience and strong B2B sales or merchant relationship management skills are encouraged to apply.
Job Description
The Key Account Manager will manage and grow a portfolio of merchants, drive sales and product penetration, and increase revenue across Paytm's payment solutions. The role requires strong relationship management, negotiation, market awareness, and the ability to independently manage high-value merchant accounts.
Key Responsibilities
- Manage and grow a portfolio of merchant accounts.
- Drive sales, product penetration, and revenue growth.
- Build and maintain long-term relationships with key merchants.
- Identify cross-selling and upselling opportunities.
- Understand merchant requirements and ensure timely resolution of concerns.
- Track local market trends and competitor activities.
- Improve customer satisfaction, merchant retention, and business growth.
- Manage premium and high-value merchant accounts effectively.
Eligibility Criteria
- Minimum 2 years of experience in a field sales role.
- Experience in Key Account Management, B2B Sales, or Merchant Sales is preferred.
- Prior experience in fintech, payments, POS/EDC, banking, or a related industry is preferred but not mandatory.
- Ability to manage premium or high-value merchant accounts.
- Strong understanding of the local market and geography.
- Ability to work independently in a fast-paced environment.
Key Skills Required
- Field sales and business development.
- Key account and merchant relationship management.
- B2B sales and negotiation.
- Cross-selling and upselling.
- Customer retention and satisfaction management.
- Local market knowledge and competitor analysis.
- Revenue growth and product penetration.
- Ownership mindset and problem-solving skills.
Role Highlights
- Opportunity to work with Paytm in the digital payments industry.
- Focus on merchant acquisition, account growth, and revenue generation.
- Exposure to fintech, payment solutions, and B2B relationship management.
- Suitable for field sales professionals with merchant or key account management experience.
Interview Preparation Tips
- Prepare examples of achieving field sales targets and growing merchant accounts.
- Understand payment solutions, POS/EDC devices, and digital payment adoption.
- Be ready to explain how you handle merchant objections and resolve service concerns.
- Prepare examples of cross-selling, upselling, and retaining high-value accounts.
- Demonstrate your knowledge of Mumbai's local business market and competitor offerings.
How to Apply
Interested and eligible candidates can submit their application through the Google Forms link below. Ensure your field sales, B2B sales, and merchant management experience is clearly highlighted in your application.
Apply for Key Account Manager Job
Job Details at a Glance
| Company | Paytm |
| Job Title | Key Account Manager – Field Sales |
| Location | Mumbai, Maharashtra |
| Experience | Minimum 2 Years in Field Sales |
| Qualification | Not Specified |
| Preferred Background | Key Account Management, B2B Sales, Merchant Sales, Fintech or Banking |
| Salary | Not Specified |
| Apply Mode | Online Application Form |