🏢 Company: Maxicus
🚨 HIRING NOW
📝 Job Description
Maxicus is expanding its team and looking for passionate professionals across multiple locations.
The company is hiring for Quality Analyst, Team Leader – Operations, and Trainer positions across Amritsar, Vadodara, Gurugram, and Kolkata.
Candidates should have experience in the BPO / Customer Service industry, along with excellent communication, analytical, and problem-solving skills.
📌 Key Responsibilities
- Perform responsibilities associated with the applied role.
- Quality Analysts will support quality-related activities within the applicable process.
- Team Leaders – Operations will support operational team management and performance.
- Trainers will support training and development activities for employees.
- Apply strong communication and problem-solving skills in day-to-day responsibilities.
- Support smooth execution of BPO / Customer Service operations.
✅ Eligibility Criteria
- Minimum 1 year of relevant experience in the applied role.
- Experience in the BPO / Customer Service industry.
- Excellent communication skills.
- Strong analytical and problem-solving abilities.
- Immediate joiners are preferred.
- Candidates can apply for the available positions based on their relevant experience.
🔹 Open Positions
- Quality Analyst
- Team Leader – Operations
- Trainer
🛠️ Key Skills
- BPO Operations
- Customer Service
- Quality Analysis
- Team Leadership
- Training & Development
- Communication Skills
- Analytical Skills
- Problem Solving
- Operations Management
- Process Management
⭐ Role Highlights
- Multiple openings with Maxicus.
- Positions available for Quality Analyst, Team Leader – Operations, and Trainer.
- Opportunities across Amritsar, Vadodara, Gurugram, and Kolkata.
- Minimum 1 year of relevant experience required.
- BPO / Customer Service industry experience required.
- Immediate joiners are preferred.
🚀 Role Focus
- Quality Assurance
- BPO Operations
- Team Leadership
- Training & Development
- Customer Service
- Process Excellence
🎯 Core Skills Required
- Communication: Excellent communication skills.
- Analytical Skills: Strong analytical abilities for role-related responsibilities.
- Problem Solving: Strong problem-solving capabilities.
- BPO Experience: Relevant experience in the BPO / Customer Service industry.
- Quality: Relevant experience for Quality Analyst positions.
- Team Leadership: Relevant experience for Team Leader – Operations positions.
- Training: Relevant experience for Trainer positions.
- Role Experience: Minimum 1 year of relevant experience in the applied position.
🎤 Interview Preparation
- Be prepared to discuss your relevant BPO / Customer Service experience.
- Prepare examples demonstrating your communication and problem-solving skills.
- Quality Analyst candidates should prepare examples of quality-related responsibilities.
- Team Leader – Operations candidates should prepare examples of operational and team management experience.
- Trainer candidates should be ready to discuss relevant training and development experience.
- Be prepared to explain your analytical approach to workplace situations.
- Be ready to confirm your notice period and immediate joining availability.
- Prepare to discuss your willingness to work at the applicable location.
📩 How to Apply
Interested candidates can share their updated CV at the email address below.
📧 Email: jahnvi.rampal@maxicus.com