π Job Description
Hiring experienced professionals for the position of Store Manager – Quick Commerce Operations. The role involves managing fast-paced dark store and online fulfilment operations, including retail operations, inventory management and team leadership.
The Store Manager will be responsible for ensuring smooth day-to-day operations, timely online order fulfilment, inventory accuracy, team productivity and compliance with operational standards.
πΌ Key Responsibilities
- Manage end-to-end dark store operations, including inward, inventory, picking, packing and dispatch.
- Ensure timely online order fulfilment while meeting delivery SLAs.
- Oversee inventory accuracy, GRN, stock reconciliation, cycle counts and shrinkage control.
- Lead and manage teams of pickers, packers, inward associates and delivery executives.
- Monitor operational KPIs such as order fill rate, dispatch TAT, inventory accuracy and on-time delivery.
- Ensure compliance with SOPs, food safety, hygiene and operational standards.
- Handle customer escalations and coordinate with supply chain teams to maintain smooth operations.
- Drive productivity, workforce planning and continuous process improvements.
π Eligibility Criteria
- 2–6 years of relevant experience.
- Experience in Quick Commerce, Dark Store, E-commerce, Warehouse, FMCG, QSR or Modern Retail operations.
- Hands-on experience with inventory management.
- Experience with WMS/OMS and Excel.
- Strong leadership and people management skills.
- Strong problem-solving skills.
- Experience handling perishable products or cold chain operations is an added advantage.
π ️ Key Skills
- Quick Commerce Operations
- Dark Store Operations
- Store Management
- Inventory Management
- Warehouse Operations
- Online Order Fulfilment
- WMS / OMS
- GRN
- Stock Reconciliation
- Cycle Counts
- Shrinkage Control
- Team Management
- Workforce Planning
- Excel
- SLA & KPI Management
π Role Highlights
- Store Manager opportunity in Quick Commerce Operations.
- Locations: Noida, Indore, Hyderabad, Chandigarh, Ambala, Ludhiana and Jalandhar.
- CTC up to ₹6.15 LPA, based on experience.
- 2–6 years of relevant experience required.
- Experience across Quick Commerce, Dark Store, E-commerce, Warehouse, FMCG, QSR or Modern Retail is relevant.
- Leadership role covering inventory, fulfilment, workforce and store operations.
π Role Focus
- Manage fast-paced dark store and online fulfilment operations.
- Lead store teams and drive operational productivity.
- Maintain inventory accuracy and control shrinkage.
- Monitor fulfilment, dispatch and delivery KPIs.
- Drive workforce planning and continuous process improvements.
- Coordinate with supply chain teams for smooth operations.
π― Core Skills Required
π€ Interview Preparation
- Prepare to discuss your experience in Quick Commerce, Dark Store, E-commerce, Warehouse, FMCG, QSR or Modern Retail operations.
- Be ready to explain how you manage end-to-end dark store operations.
- Prepare examples of inventory accuracy, stock reconciliation, GRN, cycle counts and shrinkage control.
- Be ready to discuss online order fulfilment and delivery SLA management.
- Highlight your team leadership and workforce planning experience.
- Prepare examples of monitoring order fill rate, dispatch TAT and on-time delivery.
- Be ready to discuss WMS/OMS and Excel usage.
- Highlight experience with perishable products or cold chain operations if applicable.
π How to Apply
Interested candidates can share their updated resume at: vallerina@acme-services.in
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