Delhivery Hiring: Team Lead – Last Mile Operations in Maharashtra
About Delhivery
Company: Delhivery Limited
Delhivery is hiring Team Leads for Last Mile Operations at Boisar and Alibag in Maharashtra. This opportunity is suitable for candidates with strong team management, operational coordination, and problem-solving skills, preferably with experience in logistics or last-mile delivery operations.
Are you ready to lead a team, improve delivery performance, and drive operational excellence? Join Delhivery and contribute to efficient last-mile logistics operations by managing delivery teams, monitoring key performance indicators, and ensuring timely shipment deliveries.
Job Description
Delhivery Limited is looking for Team Leads to manage and coordinate daily last-mile delivery operations. The role involves leading delivery executives and ground staff, tracking operational performance, ensuring shipment dispatch and delivery closure, and maintaining process compliance.
The ideal candidate should be comfortable managing ground-level operations, addressing customer escalations, monitoring productivity, and resolving operational issues to support timely and accurate deliveries.
Key Responsibilities
- Manage daily last-mile delivery operations and ensure timely deliveries.
- Lead, guide, and monitor delivery executives and ground staff.
- Track delivery performance, productivity, and operational KPIs.
- Ensure accurate shipment dispatch and delivery closure.
- Maintain operational accuracy and adherence to established processes.
- Handle customer escalations and resolve ground-level issues.
- Monitor team performance and coordinate daily operational activities.
- Drive process compliance and operational efficiency across last-mile activities.
Eligibility Criteria
- Strong team management and operational coordination skills.
- Good problem-solving and ground-level issue-resolution abilities.
- Ability to guide and monitor delivery executives and operational staff.
- Understanding of delivery performance, productivity, and operational KPIs.
- Preference for candidates with experience in logistics or last-mile operations.
- Willingness to work at the listed locations in Maharashtra.
Note: Specific educational qualifications, minimum experience, salary, and employment type have not been specified in the provided hiring announcement.
Key Skills Required
- Team Leadership: Guiding, monitoring, and supporting delivery executives and ground staff.
- Last-Mile Operations: Daily delivery coordination, dispatch management, and delivery closure.
- Performance Monitoring: Tracking productivity and operational KPIs.
- Problem-Solving: Resolving ground-level issues and operational bottlenecks.
- Customer Escalations: Handling delivery-related concerns and coordinating resolutions.
- Process Compliance: Maintaining operational accuracy and adherence to procedures.
Role Highlights
- Opportunity to work with Delhivery Limited.
- Lead last-mile delivery teams and ground operations.
- Monitor delivery performance, productivity, and operational KPIs.
- Support timely shipment dispatch and delivery closure.
- Work locations include Boisar and Alibag in Maharashtra.
Interview Preparation Tips
- Last-Mile Operations: Prepare to explain how you would coordinate daily deliveries, dispatch activities, and delivery closure.
- Team Management: Discuss how you would guide delivery executives, monitor performance, and address productivity issues.
- Operational KPIs: Review delivery performance indicators and methods for identifying operational delays.
- Customer Escalations: Prepare examples of resolving delivery issues and coordinating with ground teams.
- Process Compliance: Explain how you would maintain operational accuracy and ensure adherence to procedures.
- Problem-Solving: Be ready to describe how you would respond to shipment delays, staffing challenges, and other ground-level issues.
How to Apply for Delhivery Jobs
Interested candidates can apply through the online application form below. Highlight relevant experience in logistics, last-mile delivery, team management, operational coordination, KPI monitoring, and customer escalation handling in your application.
Job Details
| Company | Delhivery Limited |
| Job Title | Team Lead – Last Mile Operations |
| Locations | Boisar and Alibag, Maharashtra |
| Experience | Not Specified |
| Qualification | Not Specified |
| Employment Type | Not Specified |
| Salary | Not Specified |
| Key Skills | Team Management, Last-Mile Operations, Logistics Coordination, KPI Monitoring, Problem-Solving |
| Apply Mode | Online Application Form |