Job Description
Department: Human Resources / Talent Acquisition
Industry: Business Process Outsourcing (BPO)
Salary: Not Specified
Employment Type: Not Specified
Technotask Business Solutions is hiring an experienced and result-oriented Assistant Manager – Recruitment for its Raipur, Chhattisgarh office. The role focuses on BPO bulk hiring, mass recruitment, and team management. The selected candidate will lead high-volume recruitment activities, manage a team of recruiters, and ensure timely fulfilment of Customer Service Associate (CSA) hiring requirements.
Key Responsibilities
- Lead and drive high-volume sourcing and recruitment for Customer Service Associate (CSA) positions.
- Manage, mentor, and motivate a team of recruiters to achieve daily and monthly hiring targets.
- Monitor recruitment pipelines, hiring productivity, and offer drop-outs.
- Drive effective stakeholder management and ensure timely fulfilment of hiring requirements.
- Plan and execute bulk hiring drives to meet business requirements.
- Track recruitment performance and identify opportunities to improve hiring productivity.
- Coordinate with internal stakeholders to manage recruitment priorities and delivery timelines.
Eligibility Criteria
- 3–6 years of relevant recruitment or talent acquisition experience.
- Proven experience in BPO bulk hiring or mass recruitment is mandatory.
- Minimum 2+ years of team-handling experience is mandatory.
- Experience managing high-volume recruitment for customer service roles.
- Ability to manage hiring targets, recruitment pipelines, and team productivity.
- Willingness to work from the office in Raipur, Chhattisgarh.
Key Skills Required
- BPO Bulk Hiring and Mass Recruitment
- Talent Acquisition and Recruitment Operations
- Team Management and Leadership
- High-Volume Sourcing
- Recruitment Pipeline Management
- Hiring Target Management
- Offer Drop-Out Monitoring
- Stakeholder Management
- Recruitment Productivity Analysis
- Customer Service Associate Hiring
Why Join Technotask Business Solutions?
- Opportunity to lead large-scale BPO recruitment activities.
- Scope to manage and develop a team of recruiters.
- Exposure to high-volume talent acquisition and recruitment operations.
- Opportunity to contribute to hiring strategy and recruitment performance.
Interview Preparation Tips
- Prepare examples of handling BPO bulk hiring and mass recruitment drives.
- Be ready to discuss your experience managing a recruitment team for at least two years.
- Understand recruitment metrics such as hiring productivity, pipeline conversion, and offer drop-outs.
- Prepare examples of meeting daily and monthly hiring targets.
- Be ready to explain how you manage stakeholder expectations and urgent hiring requirements.
- Discuss challenges faced in high-volume Customer Service Associate recruitment and how you resolved them.
How to Apply
Interested and eligible candidates can share their updated resume through the email address below.
📧 Email: Aarti.tiwari@technotaskglobal.com
📍 Location: Raipur, Chhattisgarh
🏢 Work Mode: Work From Office