Job Description
Department: Collateral Management
Industry: Financial Services / Banking Operations
Salary: Not Specified
Employment Type: Not Specified
eClerx is hiring experienced professionals for Associate Process Manager / Process Manager positions in Collateral Management. The role requires strong knowledge of margins, collateral lifecycle, break investigations, margin calls, and OTC and exchange-traded derivative products. Candidates should have team-handling experience, client management capabilities, and the ability to lead operations in a fast-paced environment.
Key Responsibilities
- Manage collateral management operations, including margins, collateral lifecycle activities, margin calls, and break investigations.
- Independently handle clients and client calls while building strong professional relationships.
- Escalate operational issues to clients and internal managers promptly to prevent further escalations.
- Lead the team, manage priorities, and ensure effective process execution.
- Build domain expertise and guide team members on process-related matters.
- Share process knowledge, best practices, and operational updates within the team.
- Work under pressure while managing multiple priorities and maintaining service quality.
Eligibility Criteria
- Minimum 6+ years of relevant professional experience.
- Strong business understanding of the financial services industry.
- Good knowledge of margins, collateral management, margin calls, and break investigations.
- Understanding of OTC and exchange-traded derivative products.
- For the Process Manager role, documented team-handling experience is mandatory.
- Experience handling a team of at least 10 members, with 3–5 years of team management experience.
- Immediate joiners or candidates with a notice period of up to 30 days are preferred.
- Willingness to work night shifts.
Key Skills Required
- Collateral Management and Margins
- Collateral Lifecycle Management
- Break Investigation and Margin Calls
- OTC and Exchange-Traded Derivatives
- Financial Services Operations
- Team Management and Leadership
- Client Handling and Stakeholder Management
- MS Excel, PowerPoint, and Word
- Numerical and Analytical Skills
- Problem-Solving and Multitasking
- Escalation and Knowledge Management
Why Join eClerx?
- Opportunity to work in financial services and collateral management operations.
- Exposure to margins, derivatives, and collateral lifecycle processes.
- Opportunity to lead teams and manage client relationships.
- Scope to develop domain expertise and operational leadership skills.
Interview Preparation Tips
- Revise the collateral management lifecycle, margin calls, and margin calculations.
- Prepare practical examples of OTC and exchange-traded derivative products.
- Understand common break investigation scenarios and their resolution.
- Prepare examples of managing teams of 10 or more members.
- Be ready to discuss client handling, escalations, and process improvements.
- Strengthen your Excel knowledge and numerical problem-solving skills.
How to Apply
Interested and eligible candidates can apply by sending their updated resume to the email address below. Mention the specified subject line while applying.
📧 Email: savita.madhyani.c@eclerx.com
📝 Subject: Application for Collateral Management APM/PM
📅 Notice Period: Immediate to 30 Days