🚀 Business Operations Executive | RAPIDO
🏢 Company: RAPIDO
Hiring
📄 Job Description
RAPIDO is hiring Business Operations Executives for its on-ground operations team across multiple cities. This field-based role involves driver engagement, demand-supply management, market surveys, customer activities, and operational coordination within the ride-hailing ecosystem.
🛠 Key Responsibilities
- Act as the on-ground point of contact for city operations
- Bridge demand and supply gaps in ride-hailing operations
- Conduct market surveys and competitor analysis activities
- Lead driver engagement and relationship-building initiatives
- Execute branding and customer marketing campaigns on the ground
- Collect operational feedback from drivers and customers
- Coordinate with operations teams to improve city performance
- Support business growth and operational expansion activities
🎓 Eligibility Criteria
- Experience in operations, field coordination, or customer-facing roles preferred
- Strong communication and interpersonal skills required
- Ability to work in field-based and fast-paced environments preferred
- Problem-solving and coordination abilities required
- Knowledge of local market and city operations preferred
- Interest in mobility, logistics, or ride-hailing operations will be an advantage
⭐ Key Skills
- Field Operations
- Driver Engagement
- Market Survey
- Business Coordination
- Customer Interaction
💰 Benefits
- Opportunity to work with one of India’s leading ride-hailing platforms
- Exposure to real-time city and mobility operations
- Hands-on experience in field operations and business growth initiatives
- Career growth opportunities in operations and mobility sector
⭐ Why Apply?
- Gain practical exposure to on-ground operations and city management
- Build expertise in mobility and ride-hailing ecosystem operations
- Develop field coordination, problem-solving, and engagement skills
- Strong long-term growth opportunities in operations and logistics industry
🧠 Core Skills Required
- Field Operations: Ability to manage and coordinate on-ground operational activities efficiently.
- Driver Engagement: Skills to interact with drivers, handle feedback, and improve operational relationships.
- Demand & Supply Coordination: Understanding of balancing operational supply and customer demand.
- Market Survey: Ability to conduct competitor analysis and local market research activities.
- Customer Interaction: Strong communication skills for customer engagement and support initiatives.
- Problem Solving: Capability to identify operational challenges and support quick resolution.
- Branding & Marketing Support: Experience supporting on-ground marketing and promotional activities.
- Operational Coordination: Ability to collaborate with city operations and business teams effectively.
🎤 How to Prepare for the Interview
- Prepare examples of field work, operational coordination, or customer-facing experience handled previously.
- Practice interview questions related to problem-solving, communication, and on-ground operations.
- Be ready to explain how you would manage driver engagement and operational challenges.
- Revise basics of ride-hailing, logistics, and city operations before the interview.
- Research RAPIDO’s business model, services, and operational ecosystem.
- Prepare for scenario-based questions related to demand-supply balancing and customer handling.
- Highlight adaptability, communication skills, and willingness to work in field operations confidently.
📩 How to Apply
Interested candidates can apply using the official application link below.