🚀 Channel Team Lead | Amazon
🏢 Company: Amazon
Hiring Alert
📄 Job Description
Amazon is hiring Channel Team Leads for its Transportation and Delivery Center Operations team in Nashik. The role focuses on account acquisition, channel partner management, delivery center operations, performance management, and driving operational excellence across assigned territories.
🛠 Key Responsibilities
- Identify and onboard potential retail stores and I.H.S partners in assigned territories
- Manage and grow channel partner and store business with Amazon
- Execute strategic account plans to drive operational and business growth
- Conduct regular field visits to monitor store performance and engagement
- Provide training and coaching on Amazon processes, SOPs, and operating models
- Maintain and publish operational and performance reports regularly
- Drive operational metrics including volume, FTR, and network health
- Manage day-to-day operational escalations and stakeholder coordination
- Lead and mentor multi-layer operational teams and associates
- Support station operations and customer delivery processes effectively
🎓 Eligibility Criteria
- Bachelor’s degree required
- 2+ years of sales or operations experience preferred
- Strong people management and leadership skills required
- Experience in channel management, logistics, or field operations preferred
- Strong communication and stakeholder management abilities mandatory
- Good analytical and reporting skills preferred
- Ability to handle operational escalations and fast-paced work environments required
- Customer-focused and ownership-driven mindset preferred
⭐ Key Skills
- Channel Management
- Team Leadership
- Operations Management
- Stakeholder Coordination
- Data Reporting & Analysis
💰 Benefits
- Opportunity to work with one of the world’s leading e-commerce companies
- Exposure to transportation and delivery center operations
- Hands-on leadership and field operations experience
- Career growth opportunities in logistics and supply chain management
⭐ Why Apply?
- Build expertise in channel operations and logistics management
- Gain exposure to large-scale delivery and transportation networks
- Enhance leadership, field operations, and stakeholder management skills
- Strong long-term career opportunities in e-commerce and operations sector
🧠 Core Skills Required
- Channel Management: Ability to manage and grow channel partner and retail store networks effectively.
- Operations Management: Strong understanding of logistics, transportation, and delivery center operations.
- Leadership Skills: Capability to lead, mentor, and manage operational teams efficiently.
- Stakeholder Management: Ability to coordinate with internal and external stakeholders professionally.
- Data Analysis: Capability to analyze operational reports and identify performance improvement opportunities.
- Customer Focus: Strong commitment toward improving delivery experience and operational quality.
- Problem Solving: Ability to handle escalations and operational challenges effectively.
- Communication Skills: Strong verbal and interpersonal communication abilities.
🎤 How to Prepare for the Interview
- Revise concepts related to channel management, logistics, and delivery operations.
- Prepare examples of field operations, account management, or team leadership experiences.
- Practice interview questions on operational KPIs, stakeholder management, and customer service.
- Be ready to explain your experience with sales, operations, or partner management.
- Research Amazon’s transportation and delivery network operations before the interview.
- Prepare for scenario-based questions related to escalations and operational challenges.
- Highlight leadership abilities, ownership mindset, and analytical thinking confidently.
📩 How to Apply
Interested candidates can apply using the official application link below.