🚀 Fleet Manager – Last Mile Operations | Amazon Client (Doorstep E-Commerce Enterprise)
🏢 Company: Amazon Client (Doorstep E-Commerce Enterprise)
Last Mile Hiring
📄 Job Description
Amazon Client (Doorstep E-Commerce Enterprise) is hiring Fleet Managers for Last Mile Operations. This role involves managing end-to-end last mile delivery operations, driving rider performance, ensuring operational discipline, maintaining rider readiness, and achieving high delivery performance standards across assigned stores.
🛠 Key Responsibilities
- Manage end-to-end Last Mile operations for assigned stores
- Ensure ≥97% End-to-End operational performance
- Handle rider attendance management and operational readiness
- Conduct daily team huddles and operational briefings
- Manage rider grievances and support resolution activities
- Drive local rider sourcing and onboarding support
- Perform weekly rider asset and inventory checks
- Ensure process discipline and smooth delivery execution
🎓 Eligibility Criteria
- 1–3 years of experience in delivery, logistics, or fleet management required
- Graduation mandatory
- Strong leadership and communication skills preferred
- Knowledge of Excel and Google Sheets required
- Local language proficiency with basic English communication required
- Experience in last mile operations or rider management preferred
- Only local candidates from nearby locations eligible to apply
- Last 3 months payslips mandatory for salary consideration
⭐ Key Skills
- Last Mile Operations
- Fleet Management
- Rider Management
- Excel & Google Sheets
- Operations Coordination
💰 Benefits
- Opportunity to work with Amazon last mile operations ecosystem
- Hands-on exposure to delivery and fleet management operations
- Leadership experience in high-volume logistics environments
- Fast-paced and operationally driven work culture
- Career growth opportunities in e-commerce and logistics operations
⭐ Why Apply?
- Build expertise in last mile logistics and fleet operations
- Enhance leadership and operational management skills
- Gain exposure to rider onboarding and delivery management
- Work in a high-growth e-commerce logistics environment
- Strong long-term opportunities in supply chain and operations leadership
🧠 Core Skills Required
- Fleet Management: Ability to manage riders, delivery operations, and store-level logistics efficiently.
- Leadership Skills: Capability to lead on-ground teams and maintain operational discipline.
- Operations Management: Strong understanding of last mile delivery workflows and performance metrics.
- Communication Skills: Ability to coordinate with riders and operations teams effectively.
- Problem Solving: Capability to resolve rider grievances and operational escalations quickly.
- Reporting Skills: Comfortable using Excel and Google Sheets for operational tracking and reporting.
- Execution Excellence: Strong focus on achieving operational KPIs and delivery performance.
- Adaptability: Comfortable working in fast-paced and target-driven environments.
🎤 How to Prepare for the Interview
- Revise basics of last mile logistics, fleet operations, and rider management.
- Prepare examples of handling operational teams, attendance management, or delivery coordination.
- Practice interview questions related to logistics operations and operational KPIs.
- Be ready to explain how you would handle rider grievances and delivery escalations.
- Research Amazon’s last mile operations and delivery network before the interview.
- Prepare for operational scenario-based and leadership-focused interview rounds.
- Highlight leadership, execution mindset, and operational ownership confidently.
📩 How to Apply
Interested candidates can apply using the official application form below.