🚀 Team Leader (TL) – Last Mile Operations | Flipkart
🏢 Company: Flipkart
Last Mile Hiring
📄 Job Description
Flipkart is hiring Team Leaders (G5) for Last Mile Operations at Roorkee location. The role involves managing daily hub operations, shipment planning, delivery executive management, operational reporting, and ensuring smooth last mile delivery execution with high operational efficiency.
🛠 Key Responsibilities
- Handle daily hub operations and shipment planning activities
- Manage delivery executives and monitor delivery performance
- Ensure smooth last mile delivery operations with minimal escalations
- Prepare operational reports and handle ERP transactions
- Track team productivity and operational KPIs
- Coordinate with operations teams for smooth workflow execution
- Maintain operational discipline and delivery timelines
- Support process improvement and operational efficiency initiatives
🎓 Eligibility Criteria
- 1–5 years of experience in logistics, courier, or warehouse operations preferred
- Female candidates only eligible to apply
- Strong team handling and operational coordination skills required
- Experience in last mile delivery operations preferred
- Basic knowledge of ERP systems and operational reporting preferred
- Strong communication and leadership skills required
- Roorkee local candidates preferred
- Ability to manage operational KPIs and delivery performance required
⭐ Key Skills
- Last Mile Operations
- Hub Operations
- Shipment Planning
- Team Management
- ERP & Reporting
💰 Benefits
- On-roll opportunity with Flipkart
- Fixed in-hand salary structure
- Hands-on exposure to e-commerce logistics operations
- Leadership experience in hub and delivery management
- Strong career growth opportunities in operations and supply chain management
⭐ Why Apply?
- Build expertise in e-commerce and last mile operations
- Enhance operational leadership and team management capabilities
- Gain practical experience in shipment and delivery management
- Work in a fast-paced and operationally driven environment
- Strong opportunities for long-term operational career growth
🧠 Core Skills Required
- Operations Management: Ability to manage hub operations and shipment workflows effectively.
- Team Leadership: Capability to manage delivery executives and operational teams efficiently.
- Last Mile Knowledge: Understanding of delivery operations and shipment execution processes.
- Reporting Skills: Basic knowledge of ERP systems, reports, and operational tracking.
- Problem Solving: Ability to handle delivery escalations and operational challenges quickly.
- Communication Skills: Strong coordination and stakeholder management abilities.
- Execution Excellence: Focus on operational KPIs and delivery performance standards.
- Adaptability: Comfortable working in fast-paced logistics environments.
🎤 How to Prepare for the Interview
- Revise concepts related to last mile delivery, shipment planning, and hub operations.
- Prepare examples of handling logistics operations, delivery teams, or operational coordination.
- Practice interview questions related to operational KPIs, team handling, and delivery management.
- Be ready to explain how you would manage delivery escalations and improve team productivity.
- Research Flipkart’s logistics and last mile delivery operations before the interview.
- Prepare for operational and scenario-based interview rounds.
- Highlight leadership skills, operational ownership, and execution mindset confidently.
📩 How to Apply
Interested candidates can apply using the official application form below.