🚀 Assistant Team Lead | Delhivery Hiring
🏢 Company: Delhivery
DC Operations Hiring
📄 Job Description
Delhivery is hiring Assistant Team Leads for its DC Operations team. The role focuses on supporting daily logistics operations, manpower management, productivity monitoring, delivery performance tracking, stakeholder coordination, and ensuring compliance with operational SOPs and safety standards. This is an excellent opportunity for fresh graduates and early-career professionals looking to build a career in logistics, supply chain, and operations management.
🛠 Key Responsibilities
- Assist in daily manpower planning and workforce allocation
- Monitor delivery productivity, strike rate, and operational performance
- Ensure End-of-Day (EOD) completion and system closures
- Handle customer delivery escalations and operational issues
- Track attendance, productivity, and incentive performance
- Support internal audits and operational metric reviews
- Ensure compliance with company SOPs and safety standards
- Train new team members on delivery and operational processes
- Coordinate with internal stakeholders for smooth operations
- Support continuous improvement initiatives across the distribution center
🎓 Eligibility Criteria
- Any graduate qualification preferred
- 0–1 years of experience in logistics, operations, or warehouse management
- Freshers with strong leadership potential may apply
- Basic understanding of logistics and delivery operations preferred
- Good communication skills in English and local language preferred
- Ability to work in a fast-paced operational environment
- Basic reporting and data analysis skills required
- Strong ownership and team coordination mindset preferred
⭐ Key Skills
- Operations Management
- People Management
- Logistics Operations
- Productivity Monitoring
- Excel & Reporting
- Customer Escalation Handling
- SOP Compliance
- Team Coordination
- Problem Solving
- Performance Tracking
💰 Benefits
- Opportunity to work with one of India's leading logistics companies
- Exposure to large-scale supply chain and delivery operations
- Structured learning and career growth opportunities
- Hands-on experience in operations and team management
- Dynamic and performance-driven work environment
⭐ Why Join Delhivery?
- Gain practical experience in logistics and supply chain operations
- Develop leadership and people management skills early in your career
- Work with industry-leading operational processes and technology
- Build expertise in performance management and delivery operations
- Excellent long-term growth opportunities in logistics and operations management
🧠 Core Skills Required
- People Management: Ability to coordinate and support operational teams effectively.
- Operational Monitoring: Understanding of productivity metrics and performance tracking.
- Problem Solving: Capability to resolve operational and customer-related challenges efficiently.
- Reporting Skills: Basic knowledge of Excel, dashboards, and operational reporting.
- Communication Skills: Ability to collaborate with internal stakeholders and team members.
- Process Compliance: Understanding of SOP adherence and safety standards.
- Time Management: Ability to manage priorities and ensure timely completion of tasks.
- Leadership Potential: Capability to guide and support operational teams effectively.
🎤 How to Prepare for the Interview
- Understand basic logistics, warehousing, and delivery operations concepts.
- Prepare examples demonstrating leadership, teamwork, and problem-solving skills.
- Revise operational metrics such as productivity, strike rate, and attendance tracking.
- Refresh basic Excel concepts including formulas, filters, and reporting.
- Be prepared to discuss customer service and escalation handling scenarios.
- Review SOP compliance and workplace safety practices.
- Demonstrate ownership, accountability, and willingness to learn during the interview.
📩 How to Apply
Interested candidates can apply through the official Delhivery careers portal using the application link below.