🚀 Channel Management Executive / Senior Channel Executive | DTDC Express Limited
🏢 Company: DTDC Express Limited
Channel Management & Franchise Operations Hiring
📄 Job Description
DTDC Express Limited is hiring Channel Management Executives and Senior Channel Executives for its Fulia/Krishnanagar and Siliguri locations. The role focuses on franchise management, partner development, sales growth, network expansion, and ensuring operational excellence across DTDC's channel partner ecosystem.
🛠 Key Responsibilities
- Achieve assigned sales and revenue targets through channel partners
- Identify and onboard new franchise partners as per company guidelines
- Train and support newly appointed franchisees
- Monitor and improve performance of existing channel partners
- Ensure franchise outlets comply with branding and infrastructure standards
- Support expansion of pickup and delivery networks
- Build strong relationships with franchise owners and partners
- Resolve partner concerns and operational issues proactively
- Conduct regular market visits and partner audits
- Maintain channel performance reports and business updates
🎓 Eligibility Criteria
- Graduate in any discipline
- 1–4 years of field sales experience required
- Experience in courier, logistics, or transportation industry preferred
- Strong communication and relationship management skills
- Knowledge of franchise business models and channel operations preferred
- Ability to work independently in field-based roles
- Two-wheeler and valid driving licence are mandatory
- Willingness to travel extensively within assigned territory
⭐ Key Skills
- Channel Management
- Franchise Development
- Field Sales
- Relationship Management
- Business Development
💰 Benefits
- Opportunity to work with one of India's leading logistics brands
- Exposure to franchise and channel management operations
- Career growth opportunities in sales and business development
- Field leadership and partner management exposure
- Dynamic and growth-oriented work environment
⭐ Why Join DTDC?
- Work with a trusted and established logistics brand
- Build expertise in channel and franchise management
- Develop strong business development and sales skills
- Gain exposure to large-scale logistics operations
- Access long-term career growth opportunities
🧠 Core Skills Required
- Channel Management: Ability to manage and grow franchise partner networks.
- Relationship Building: Strong interpersonal skills for maintaining partner relationships.
- Sales Orientation: Ability to achieve revenue and growth targets.
- Business Development: Experience identifying and onboarding new partners.
- Communication Skills: Effective verbal and written communication abilities.
- Problem Solving: Ability to resolve operational and partner-related challenges.
- Field Operations: Comfortable with regular travel and market visits.
- Franchise Management: Understanding of franchise business models and operational standards.
🎤 How to Prepare for the Interview
- Prepare examples of sales achievements and business development activities.
- Be ready to discuss franchise management or channel partner experience.
- Understand basic courier, logistics, and supply chain operations.
- Practice answering questions on relationship management and conflict resolution.
- Prepare examples demonstrating field sales and territory management experience.
- Revise sales KPIs, revenue growth strategies, and customer acquisition concepts.
- Show ownership, communication skills, and a problem-solving mindset.
📩 How to Apply
Interested candidates can apply through the official application form below.