🚀 Cluster Manager / Hub Manager / Supply Manager – Operations | Pronto
🏢 Company: Pronto
Operations & Supply Hiring
📄 Job Description
Pronto is expanding rapidly and hiring passionate professionals to strengthen its Operations and Supply teams. This is an opportunity to work in a fast-growing environment, lead operational excellence initiatives, manage workforce productivity, oversee hub operations, and drive large-scale hiring and onboarding programs.
🛠 Open Positions
🔹 Cluster Manager – Operations (5–8 Years)
- Lead multiple hubs and operational teams
- Drive productivity, efficiency, and operational excellence
- Monitor KPIs and business performance metrics
- Manage stakeholders and cross-functional teams
- Ensure smooth execution across the assigned cluster
🔹 Hub Manager (1–4 Years)
- Own end-to-end hub operations
- Manage manpower, shifts, and daily execution
- Ensure SLA compliance and operational performance
- Drive productivity and process adherence
- Handle team management and escalation resolution
🔹 Supply Manager – Hiring
- Manage end-to-end workforce hiring activities
- Drive supply partner acquisition and onboarding
- Support workforce planning and capacity management
- Build sourcing channels and recruitment strategies
- Ensure timely hiring closures and onboarding targets
🎓 Eligibility Criteria
- Relevant experience as per role requirements
- Strong operational and execution capabilities
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced and high-growth environment
- Strong analytical and problem-solving skills
- Experience in logistics, operations, supply chain, quick commerce, or workforce management preferred
- Leadership experience preferred for managerial positions
- Hiring experience is mandatory for Supply Manager role
⭐ Key Skills
- Operations Management
- Supply Chain Operations
- Hub Operations
- Workforce Planning
- Team Management
💰 Benefits
- Opportunity to work with a rapidly growing organization
- Leadership and career growth opportunities
- Exposure to large-scale operational management
- Fast-paced and performance-driven culture
- Learning and development opportunities
⭐ Why Join Pronto?
- Be part of a rapidly scaling operations network
- Lead impactful projects and operational initiatives
- Work closely with business leaders and cross-functional teams
- Build expertise in operations, logistics, and workforce management
- Accelerate your career growth in a high-performance environment
🧠 Core Skills Required
- Operations Management: Ability to manage day-to-day operational activities efficiently.
- Leadership: Experience leading teams and driving performance improvements.
- Workforce Planning: Managing manpower requirements and productivity.
- Problem Solving: Ability to identify bottlenecks and implement solutions quickly.
- Stakeholder Management: Collaborate effectively with multiple internal and external stakeholders.
- Data Analysis: Track KPIs and drive data-based decision-making.
- Hiring & Onboarding: Critical skill for Supply Manager positions.
- Process Excellence: Continuous improvement mindset and operational discipline.
🎤 How to Prepare for the Interview
- Prepare examples of operational improvements and leadership achievements.
- Be ready to discuss productivity improvement initiatives and KPI management.
- Understand workforce planning and manpower optimization concepts.
- Prepare examples of stakeholder management and escalation handling.
- Review supply chain, logistics, and hub operations fundamentals.
- For Supply Manager roles, prepare hiring strategy and sourcing examples.
- Demonstrate ownership, analytical thinking, and execution excellence.
📩 How to Apply
Interested candidates can apply through the official application form below.