🚀 Front Office Associate (FOA) / Guest Service Associate (GSA) | Hospitality Hiring
🏢 Company: Sun City Mandarmani
Hospitality & Resort Operations Hiring
📄 Job Description
Sun City Mandarmani is inviting applications from enthusiastic and service-oriented hospitality professionals for Front Office Associate (FOA) and Guest Service Associate (GSA) positions. The selected candidates will be responsible for delivering exceptional guest experiences, handling front desk operations, and ensuring smooth customer service throughout the guest stay.
🛠 Key Responsibilities
- Handle guest check-in and check-out procedures efficiently.
- Welcome guests and provide excellent customer service.
- Respond to guest inquiries, requests, and concerns professionally.
- Maintain accurate guest records and reservation details.
- Coordinate with housekeeping and other departments for seamless guest experiences.
- Manage front desk operations and daily reports.
- Ensure adherence to hotel policies and service standards.
- Promote a positive and welcoming environment for guests.
🎓 Eligibility Criteria
- 1–2 years of relevant experience in a similar role within the hotel industry.
- Graduate or Hotel Management qualification preferred.
- Strong communication and guest handling skills.
- Ability to work in a fast-paced hospitality environment.
- Good interpersonal and problem-solving abilities.
- Local candidates will be preferred.
- Immediate joiners will be given preference.
⭐ Key Skills
- Front Office Operations
- Guest Relations
- Customer Service
- Hotel Reception Management
- Reservation Handling
- Communication Skills
- Hospitality Management
- Problem Solving
💰 Benefits
- Attractive salary package.
- Accommodation provided by the company.
- Food facility provided.
- Opportunity to work at a reputed resort destination.
- Professional growth in the hospitality industry.
⭐ Why Join Sun City Mandarmani?
- Work with one of Mandarmani's growing hospitality brands.
- Gain valuable experience in resort and hotel operations.
- Accommodation and meals provided by the company.
- Supportive and professional work environment.
- Career growth opportunities in hospitality management.
🎤 How to Prepare for the Interview
- Review front office and guest service procedures.
- Prepare examples of handling guest complaints professionally.
- Understand hotel reservation and check-in/check-out processes.
- Be ready to discuss customer service achievements.
- Practice communication and interpersonal skills.
- Research Sun City Mandarmani and its hospitality offerings.
- Demonstrate a positive attitude and service mindset.
📩 How to Apply
Interested candidates can apply via email using the link below.