π Hub Operations Lead | Last Mile Logistics Hiring (Female Candidates)
π Job Description
Flipkart is looking for experienced and dynamic female professionals from the Last Mile Logistics and Operations industry to lead hub operations and drive operational excellence. The selected candidate will be responsible for managing end-to-end hub performance, customer experience, team productivity, compliance, profitability, and overall operational effectiveness.
π Key Responsibilities
- Manage overall hub operations and daily business activities.
- Handle customer experience management and operational escalations.
- Lead, train, engage, and develop operational teams.
- Monitor KPI achievement, productivity, and service levels.
- Drive cost control initiatives and profitability improvement.
- Manage cash handling, reconciliation, and stock audit processes.
- Ensure SOP compliance and adherence to ZTP standards.
- Coordinate with vendors and oversee facility management activities.
- Ensure safety, security, and hygiene compliance across operations.
- Track team performance and support succession planning initiatives.
π Eligibility Criteria
- Female candidates only.
- Relevant experience in Last Mile Logistics Operations.
- Experience in Hub Operations or Warehouse Management.
- Strong team handling and people management capabilities.
- Excellent analytical and problem-solving skills.
- Ability to manage operational KPIs and performance metrics.
- Strong stakeholder and vendor management skills.
⭐ Key Skills
- Last Mile Operations
- Hub Management
- Warehouse Operations
- People Management
- Customer Experience Management
- Operational Excellence
- Vendor Management
- KPI & Productivity Management
π° Benefits
- Opportunity to work with one of India's leading e-commerce organizations.
- Leadership role with high operational impact.
- Exposure to large-scale logistics and supply chain operations.
- Career growth and development opportunities.
- Performance-driven and collaborative work culture.
⭐ Why Join Flipkart?
- Lead critical logistics and hub operations.
- Work with cutting-edge supply chain and delivery networks.
- Build leadership expertise in large-scale operations management.
- Collaborate with experienced logistics professionals.
- Excellent opportunities for career advancement and growth.
π€ How to Prepare for the Interview
- Review hub operations and last-mile delivery processes.
- Prepare examples of team management and productivity improvement.
- Understand logistics KPIs, cost control, and profitability metrics.
- Be ready to discuss customer escalation management strategies.
- Prepare examples of vendor management and operational excellence initiatives.
- Research Flipkart's logistics and delivery ecosystem.
- Highlight leadership achievements and problem-solving experiences.
π© How to Apply
Interested candidates can apply via email using the link below.