π Lead / Assistant Manager / Manager – Operations | Shadowfax Hiring
π Job Description
Shadowfax, one of India's leading technology-enabled logistics and supply chain companies, is hiring Operations professionals for its Bangalore (Hoskote) location. The company is looking for dynamic candidates to manage warehouse and logistics operations, lead operational teams, improve productivity, and drive operational excellence across the network.
π Key Responsibilities
- Manage daily warehouse and logistics operations efficiently
- Lead operational teams to achieve productivity and service level targets
- Monitor operational KPIs and drive continuous performance improvement
- Plan manpower allocation and optimize workforce utilization
- Coordinate with cross-functional teams for seamless operational execution
- Ensure adherence to SOPs, safety standards, and compliance guidelines
- Identify operational bottlenecks and implement corrective actions
- Prepare daily MIS reports and analyze operational performance
- Drive process improvement and cost optimization initiatives
- Ensure high customer satisfaction through efficient service delivery
π Eligibility Criteria
- Graduate qualification preferred
- Relevant experience in logistics, warehouse, supply chain, or operations management
- Strong leadership and people management capabilities
- Knowledge of warehouse processes and operational workflows
- Good analytical and problem-solving skills
- Strong communication and stakeholder management abilities
- Experience handling operational KPIs and productivity metrics preferred
- Ability to work effectively in a fast-paced logistics environment
⭐ Key Skills
- Warehouse Operations
- Logistics Management
- Supply Chain Operations
- Team Leadership
- People Management
- Operational Excellence
- MIS Reporting
- Performance Management
- Process Improvement
- Problem Solving
π° Benefits
- Opportunity to work with one of India's leading logistics companies
- Leadership exposure in large-scale logistics operations
- Fast-paced learning and career development opportunities
- Work on technology-driven supply chain operations
- Excellent long-term career growth prospects
⭐ Why Join Shadowfax?
- Be part of India's leading technology-enabled logistics network
- Manage high-volume warehouse and supply chain operations
- Lead teams and contribute to operational excellence initiatives
- Work in an innovation-driven and high-growth organization
- Excellent opportunities for leadership and career advancement
π§ Core Skills Required
- Operations Management: Ability to manage end-to-end logistics and warehouse operations. ```
- Leadership: Experience leading operational teams and driving performance.
- Process Excellence: Strong focus on productivity improvement and operational efficiency.
- People Management: Capability to motivate, coach, and develop operational teams.
- Data Analysis: Ability to analyze operational KPIs and prepare actionable reports.
- Problem Solving: Strong decision-making skills to resolve operational challenges quickly.
- Stakeholder Management: Effective collaboration with internal and cross-functional teams.
- Execution Excellence: Strong ownership and commitment to achieving business goals. ```
π€ How to Prepare for the Interview
- Revise warehouse management, logistics, and supply chain fundamentals.
- Prepare examples demonstrating leadership and team management experience.
- Review operational KPIs such as productivity, SLA adherence, and quality metrics.
- Be ready to discuss process improvement and operational excellence initiatives.
- Prepare examples of handling manpower planning and operational escalations.
- Review Excel, MIS reporting, and performance dashboard concepts.
- Highlight achievements related to productivity improvement, cost optimization, and customer satisfaction.
π© How to Apply
Interested candidates can apply through the official application form below.