🚀 Team Lead – Last Mile Operations | Hiring Now
🏢 Company: Delhivery
Last Mile Operations Hiring
📄 Job Description
We are hiring an experienced Team Lead – Last Mile Operations to manage day-to-day delivery operations, workforce planning, and operational performance. The role requires strong leadership, problem-solving, reporting, and stakeholder management capabilities to ensure smooth last-mile execution and service excellence.
🛠 Key Responsibilities
- Manage and lead daily last-mile delivery operations
- Handle workforce planning, manpower allocation, and team supervision
- Monitor operational performance and productivity metrics
- Ensure service quality standards and operational targets are achieved
- Take quick decisions to resolve field and operational challenges
- Prepare and maintain daily operational reports and dashboards
- Coordinate with internal and external stakeholders for seamless execution
- Drive process improvements and operational efficiency initiatives
- Monitor delivery performance and customer service levels
- Ensure compliance with SOPs and operational guidelines
🎓 Eligibility Criteria
- Graduate qualification preferred
- Minimum 3 years of experience in Last Mile Operations
- Proven experience in team handling and workforce management
- Strong leadership and decision-making skills
- Experience managing delivery and field operations
- Strong analytical and reporting abilities
- Excellent communication and stakeholder management skills
- Local candidates from Khandwa will be preferred
⭐ Key Skills
- Last Mile Operations
- Team Management
- Workforce Planning
- Logistics Operations
- Performance Monitoring
- Reporting & Analytics
- Problem Solving
- Stakeholder Management
- Operations Excellence
- Leadership
💰 Benefits
- Leadership opportunity within logistics and delivery operations
- Exposure to large-scale last-mile operations
- Fast-paced and performance-driven work environment
- Career growth opportunities in logistics and supply chain management
- Hands-on experience managing operational teams and field execution
⭐ Why Apply?
- Lead and influence critical delivery operations
- Build expertise in logistics and workforce management
- Work closely with stakeholders and operational leaders
- Develop advanced leadership and operational skills
- Excellent growth opportunities within logistics operations
🧠 Core Skills Required
- Team Leadership: Ability to manage and motivate operational teams effectively. ```
- Operational Management: Strong understanding of last-mile logistics processes.
- Decision Making: Capability to make quick and effective operational decisions.
- Analytical Skills: Ability to analyze performance metrics and identify improvements.
- Problem Solving: Experience resolving operational and delivery-related challenges.
- Reporting Skills: Strong ability to prepare operational reports and performance dashboards.
- Stakeholder Coordination: Ability to collaborate across multiple teams and functions.
- Execution Excellence: Focus on achieving operational targets and service standards. ```
🎤 How to Prepare for the Interview
- Revise last-mile logistics and delivery operations concepts.
- Prepare examples of team management and workforce planning.
- Be ready to discuss operational challenges and resolutions.
- Review key logistics KPIs and performance metrics.
- Prepare examples demonstrating leadership and decision-making skills.
- Understand reporting processes and operational dashboards.
- Highlight achievements related to productivity and service quality improvements.
📩 How to Apply
Interested candidates can apply through the official application form below.