🚀 Team Leader (Female Only) | Flipkart Last Mile Operations Hiring
🏢 Company: Flipkart
Last Mile Operations Hiring
📄 Job Description
Flipkart is hiring Team Leaders (Female Only) for its Last Mile Operations team across multiple locations in Uttar Pradesh. This role is ideal for experienced logistics professionals who can lead delivery teams, drive operational excellence, manage field operations, and ensure achievement of service and performance targets. Candidates should be flexible with location and willing to support business needs across assigned operational areas.
🛠 Key Responsibilities
- Lead and manage daily last-mile delivery operations efficiently
- Handle team supervision, workforce planning, and productivity management
- Monitor delivery performance and ensure service quality standards
- Drive operational KPIs and process compliance across delivery teams
- Coordinate with delivery executives and field operations teams
- Identify operational challenges and implement corrective actions
- Ensure timely completion of deliveries and customer satisfaction goals
- Prepare operational reports and performance dashboards
- Support training and development of delivery personnel
- Maintain compliance with company policies and operational SOPs
🎓 Eligibility Criteria
- Graduation preferred
- Minimum 1 year of experience as Team Leader in Last Mile Operations
- Strong understanding of delivery and logistics operations
- Experience handling field teams and workforce management
- Excellent communication and leadership skills required
- Ability to drive team performance and operational excellence
- Strong problem-solving and decision-making capabilities
- Must be flexible with location as per business requirements
⭐ Key Skills
- Last Mile Operations
- Team Management
- Logistics Operations
- Workforce Planning
- Performance Management
- Delivery Operations
- Leadership Skills
- Process Excellence
- Problem Solving
- Communication Skills
💰 Benefits
- Opportunity to work with India's leading e-commerce company
- Strong career growth opportunities in logistics and supply chain management
- Exposure to large-scale last-mile delivery operations
- Learning and development programs for professional growth
- Dynamic and performance-driven work environment
⭐ Why Join Flipkart?
- Be part of India's leading e-commerce supply chain network
- Lead high-performing delivery and logistics teams
- Gain exposure to advanced last-mile operations practices
- Develop leadership and operational management expertise
- Excellent opportunities for long-term career advancement
🧠 Core Skills Required
- Team Leadership: Ability to lead, motivate, and manage field teams effectively. ```
- Last Mile Expertise: Strong understanding of delivery operations and logistics processes.
- Performance Management: Capability to drive productivity and achieve operational targets.
- Communication Skills: Strong interpersonal and stakeholder coordination abilities.
- Problem Solving: Ability to resolve operational issues and improve execution.
- Workforce Management: Experience in manpower planning and team scheduling.
- Process Compliance: Understanding of SOPs, service standards, and operational discipline.
- Customer Focus: Commitment to ensuring excellent customer experience and service quality. ```
🎤 How to Prepare for the Interview
- Revise last-mile delivery operations and logistics management concepts. ```
- Prepare examples demonstrating team leadership and performance improvement.
- Review delivery KPIs, productivity metrics, and operational reporting.
- Be ready to discuss field challenges and how you resolved them.
- Prepare examples related to workforce management and team motivation.
- Understand customer service expectations in e-commerce logistics.
- Demonstrate ownership, leadership, and operational excellence mindset. ```
📩 How to Apply
Interested candidates can apply through the official application form below.