🚀 Assistant Manager / Team Leader / Manager / QA | Sales Process Hiring
🏢 Company: Globiva
Sales & Leadership Hiring
📄 Job Description
Globiva is hiring for multiple positions at its Sector V, Kolkata office. The company is looking for experienced professionals for leadership and quality roles in sales operations, particularly from Insurance and Loan Sales backgrounds. Openings include Assistant Manager, Team Leader, Manager, Team Leader (Assamese), and Quality Analyst (Assamese).
🛠 Open Positions
- Assistant Manager (AM) – 1 Position
- Team Leader (TL) – 3 Positions
- Manager – 1 Position
- Team Leader (Assamese) – 1 Position
- Quality Analyst (QA – Assamese) – 1 Position
📋 Role Highlights
- Sales experience in Insurance or Loan Sales is mandatory for Assistant Manager, Team Leader, and Manager roles.
- For Team Leader (Assamese) and QA (Assamese), fluency in Assamese is mandatory.
- Sales background is required for Assamese roles as well.
- These roles involve sales performance management, team handling, quality monitoring, and process improvement.
🎓 Eligibility Criteria
- Relevant sales experience is mandatory.
- Experience in Insurance Sales or Loan Sales is required for AM, TL, and Manager roles.
- Fluency in Assamese is mandatory for Team Leader (Assamese) and QA (Assamese).
- Sales process background is required for all roles.
- Strong communication, team management, and process handling skills are preferred.
- Graduate qualification preferred.
- Experience in BPO sales or team leadership will be an added advantage.
⭐ Key Skills
- Sales Operations
- Insurance Sales
- Loan Sales
- Team Management
- Quality Analysis
- Assamese Communication
- Performance Management
- Stakeholder Coordination
💰 Benefits
- Opportunity to work with a fast-growing BPO and customer service organization.
- Leadership roles with career growth opportunities.
- Exposure to sales operations, team management, and quality processes.
- Dynamic and performance-driven work environment.
- Professional development in sales and operations leadership.
⭐ Why Join Globiva?
- Build your career with a growing and dynamic organization.
- Take up leadership and quality roles in a performance-driven environment.
- Gain exposure to high-volume sales operations and team management.
- Work with diverse teams and strong business processes.
- Enjoy long-term career growth opportunities in sales and operations.
🎤 How to Prepare for the Interview
- Revise sales concepts related to insurance, loans, and customer conversion.
- Prepare examples of team handling, target achievement, and process improvement.
- For QA roles, revise quality monitoring, audit parameters, and feedback handling.
- For Assamese roles, be ready to demonstrate language fluency and customer communication ability.
- Research Globiva and understand its sales and customer service operations.
- Highlight leadership, stakeholder management, and problem-solving skills.
- Prepare measurable achievements from your previous sales or leadership roles.
📩 How to Apply
Interested candidates can apply via email using the link below. Mention the role you are applying for in the email subject line.