🔍 Associate – Database & Verification Team | Delhivery | Bangalore
🏢 Company: Delhivery
Database & Verification Hiring
📄 Job Description
Delhivery is hiring an Associate – Database & Verification Team for its operations in Bangalore. This opportunity is ideal for detail-oriented professionals with experience in Document Verification, KYC, BGV, or verification operations.
The selected candidate will be responsible for verifying applicant documentation, identifying discrepancies and potential fraud indicators, maintaining accurate verification records, and ensuring compliance with internal verification processes and defined TAT/SLA requirements.
🛠 Key Responsibilities
- Conduct end-to-end verification of applicant documents.
- Verify identity proofs, tax documents, bank statements, credentials, and other submitted documents.
- Identify discrepancies, document tampering, inconsistencies, and potential fraud indicators.
- Maintain accurate verification records and complete audit trails.
- Ensure compliance with KYC requirements and internal verification procedures.
- Complete assigned verification cases within defined TAT and SLA.
- Coordinate with Sales and Operations teams regarding document discrepancies.
- Maintain accurate reason codes for rejected or failed applications.
- Review applicant information across verification databases and CRM systems.
- Escalate suspicious or high-risk cases according to defined processes.
🎓 Eligibility Criteria
- 1–3 years of experience in Document Verification, KYC, BGV, or related verification operations.
- Strong attention to detail and commitment to data accuracy.
- Understanding of KYC compliance and document audit procedures.
- Basic knowledge of fraud detection and AML red flags.
- Comfortable working with CRM tools and verification databases.
- Strong analytical and problem-solving skills.
- Good written and verbal communication skills.
- Ability to meet defined TAT, SLA, and productivity targets.
⭐ Key Skills
- Document Verification
- KYC Verification
- BGV
- Database Management
- Data Accuracy
- Fraud Detection
- AML Red Flags
- Document Audit
- CRM Tools
- Audit Trail Management
- Discrepancy Identification
- Compliance Operations
💰 Benefits
- Opportunity to work with one of India's leading logistics and supply chain companies.
- Hands-on experience in KYC, document verification, and compliance operations.
- Exposure to fraud detection and verification risk controls.
- Experience working with verification databases and CRM systems.
- Opportunity to build a career in verification, compliance, risk, and operations.
⭐ Why Join Delhivery?
- Work with one of India's leading logistics and supply chain organizations.
- Gain practical exposure to verification, KYC, and compliance processes.
- Develop expertise in document analysis and discrepancy identification.
- Gain exposure to fraud prevention and risk-control processes.
- Build valuable experience in data accuracy, audit trails, and verification operations.
🧠 Core Skills Required
- Document Verification: Review applicant documents and verify identity, financial, tax, and credential information for accuracy and completeness.
- KYC Compliance: Apply KYC requirements and internal verification procedures while ensuring accurate documentation.
- BGV Operations: Support background and credential verification activities while maintaining accurate case records.
- Fraud Detection: Identify suspicious patterns, document tampering, inconsistencies, and basic AML red flags.
- Data Accuracy: Maintain precise applicant information, verification results, reason codes, and audit records.
- Database & CRM Management: Work efficiently with verification databases and CRM systems to process and track cases.
- Compliance & Audit: Maintain proper audit trails and ensure verification activities follow defined internal procedures.
- Stakeholder Coordination: Coordinate with Sales and Operations teams to resolve documentation discrepancies and complete cases within SLA.
🎤 Interview Preparation
- Revise KYC, BGV, document verification, and basic compliance concepts.
- Understand common document discrepancies and methods of identifying document tampering.
- Review basic AML concepts and common red flags.
- Prepare examples of handling suspicious or inconsistent applicant documents.
- Be ready to explain how you maintain accuracy while processing high volumes of verification cases.
- Understand TAT, SLA, productivity, rejection reason codes, and audit trail requirements.
- Prepare examples of coordinating with internal teams to resolve documentation issues.
- Demonstrate strong attention to detail, analytical thinking, accuracy, and communication skills.
📩 How to Apply
Interested candidates who meet the eligibility criteria can apply through the application form below. Before applying, update your resume with your experience in KYC, BGV, document verification, fraud detection, compliance, CRM tools, database management, and verification operations.