🎖️ Executive – Collections | Ex-Servicemen Hiring | Leading NBFC
📄 Job Description
A leading NBFC is hiring Ex-Servicemen for the position of Executive – Collections across multiple locations in India.
The role is focused on collections and recovery of NPA accounts, field recovery, repossession, debt management, customer coordination, and collection target achievement.
Candidates who are Ex-Servicemen and have strong discipline, field-management experience, communication skills, and the ability to manage customer and external stakeholder interactions are encouraged to apply.
Important: Candidates should preferably belong to the native place / local area of the location for which they are applying.
Budget: ₹5–6 LPA Fixed + Incentives + Allowances
Maximum Age: 43 Years
📍 Job Locations
Uttar Pradesh
- Agra
- Aligarh
- Babrala
- Saharanpur
- Allahabad (Prayagraj)
- Etawah
- Mahoba
- Hapur
- Ghaziabad
Bihar
- Bihta
- Muzaffarpur
Maharashtra
- Aurangabad
- Solapur
- Baramati
- Akluj
- Amravati
Odisha
- Bhubaneswar
Madhya Pradesh
- Dhar
- Indore
Tamil Nadu
- Coimbatore
- Krishnagiri
Karnataka
- Tumkur
- Channarayapatna
Jammu & Kashmir
- Doda
Assam
- Silchar
Jharkhand
- Godda
Gujarat
- Bhuj
Rajasthan
- Alwar
- Matsya Nagar
- Jodhpur
- Rajsamand
🛠 Key Responsibilities
- Manage collections and recovery of NPA accounts.
- Conduct field-level recovery activities for assigned accounts.
- Support repossession activities as per applicable company processes.
- Manage debt recovery activities and assigned customer portfolios.
- Achieve defined collection and recovery targets.
- Coordinate with customers regarding outstanding dues and repayment requirements.
- Liaise with external stakeholders involved in collection and recovery activities.
- Maintain accurate records of collection and recovery activities.
- Follow defined collection processes and organizational policies.
- Ensure compliance with audit and process requirements.
- Escalate complex customer and recovery cases to the appropriate stakeholders.
- Provide regular updates on collection performance and portfolio status.
🎓 Eligibility Criteria
- Ex-Servicemen candidates are preferred / targeted for this opportunity.
- Maximum age limit: 43 years.
- Experience in collections, recovery, field operations, banking, NBFC, financial services, or related functions is an advantage.
- Strong field-management and customer-handling capabilities.
- Strong communication and negotiation skills.
- Ability to work toward collection and recovery targets.
- Ability to manage field visits and customer interactions.
- Candidates preferably should be from the native place / local area of the selected location.
- Strong discipline, ownership, and process orientation.
⭐ Key Skills
- Collections Management
- NPA Recovery
- Field Recovery
- Debt Management
- Repossession
- Customer Relationship Management
- Collection Target Achievement
- Negotiation
- Field Operations
- Stakeholder Management
- Process Compliance
- Audit Compliance
- Reporting & Documentation
- Problem Solving
💰 Salary & Compensation
- Fixed CTC: ₹5–6 LPA
- Additional: Incentives + Allowances
- Maximum Age: 43 Years
- Compensation structure may vary according to the applicable role, location, and company policies.
⭐ Why Consider This Opportunity?
- Opportunity for Ex-Servicemen to transition into the financial services sector.
- Competitive fixed compensation of ₹5–6 LPA plus incentives and allowances.
- Multiple location options across several states.
- Opportunity to leverage leadership, discipline, field-management, and stakeholder-management experience.
- Build a career in Collections, Recovery, and Debt Management.
- Work in a structured NBFC environment with defined processes and compliance standards.
🧠 Core Skills Required
- Collections & Recovery: Manage assigned NPA accounts and drive timely recovery against defined targets.
- Field Operations: Conduct customer visits, field recovery activities, and other assigned collection activities.
- Debt Management: Handle assigned delinquent accounts and coordinate repayment and recovery actions.
- Repossession: Support repossession activities in accordance with company procedures and applicable requirements.
- Customer Handling: Communicate professionally with customers and address collection-related concerns.
- Stakeholder Management: Coordinate with internal and external stakeholders involved in recovery activities.
- Compliance: Follow defined processes and ensure collection activities meet audit and compliance requirements.
- Target Orientation: Work consistently toward collection, recovery, and portfolio-performance targets.
🎤 Interview Preparation
- Prepare a concise summary of your military service, leadership responsibilities, and field-management experience.
- Be ready to explain how your military experience translates into collection and recovery operations.
- Revise basic concepts related to NPA, collections, recovery, and debt management.
- Prepare examples of managing difficult situations and handling escalations.
- Be ready to discuss how you would achieve a monthly collection target.
- Prepare examples demonstrating discipline, team leadership, communication, and problem-solving.
- Understand the importance of process and audit compliance in financial services.
- Prepare examples of coordinating with external stakeholders and local authorities where relevant to your experience.
- Be prepared to discuss your familiarity with the local area for your preferred location.
- Highlight your willingness to undertake field-based collection and recovery activities.
📩 How to Apply
Eligible Ex-Servicemen candidates interested in the Executive – Collections opportunity can apply by sending their updated resume to the hiring team.
Candidates should mention their preferred location and highlight relevant experience in Collections, Recovery, Field Operations, Debt Management, Customer Handling, Team Leadership, or Financial Services.
Important: Candidates should preferably be from the native place / local area of the location they are applying for, and the maximum age limit is 43 years.