π¨ Hiring | Team Leader – Field Recruitment | Biker Hiring | BigBasket
π Job Description
BigBasket (A Tata Enterprise) is hiring an experienced Team Leader – Field Recruitment to lead a team of field recruiters responsible for high-volume Biker, Delivery Partner and Field Staff hiring in Kolkata.
The role is based at Karunamoyee, Kolkata and involves managing a team of 10–20 Field Recruiters, driving daily hiring targets and ensuring adequate manpower availability as per business requirements.
The ideal candidate should have relevant experience in Biker / Delivery Partner Hiring, Field Recruitment and recruiter team management, with strong expertise in sourcing, candidate conversion, onboarding and recruitment MIS.
π― Key Responsibilities
π₯ Lead & Manage a Team
- Manage and supervise a team of 10–20 Field Recruiters.
- Ensure consistent recruiter productivity and achievement of hiring targets.
- Track individual and team performance and take corrective action where required.
π️ Biker / Delivery Partner Hiring
- Drive high-volume recruitment of Bikers, Delivery Executives, Delivery Partners and Field Staff.
- Ensure manpower requirements are fulfilled as per business demand.
- Maintain a strong recruitment pipeline to support operational requirements.
π― Daily Target Achievement
- Set daily and weekly hiring targets for Field Recruiters.
- Monitor target achievement against planned manpower requirements.
- Identify hiring gaps and implement corrective actions.
π Field Recruitment Strategy
- Plan and execute sourcing activities through field visits and market mapping.
- Drive referral programs and local sourcing initiatives.
- Organize job camps and other high-volume recruitment activities.
- Explore additional recruitment channels to improve candidate acquisition.
π Recruiter Productivity
- Track individual recruiter productivity and conversion rates.
- Identify productivity gaps and implement improvement plans.
- Coach recruiters to improve sourcing, screening and closure performance.
π End-to-End Hiring Coordination
- Monitor the complete recruitment funnel from sourcing to deployment.
- Track candidate screening, documentation and selection.
- Ensure smooth onboarding and timely deployment of selected candidates.
- Monitor pending candidates, dropouts and joining status.
π Team Coaching & Motivation
- Train and guide Field Recruiters on effective sourcing techniques.
- Coach recruiters on candidate engagement and screening.
- Train teams on documentation and onboarding processes.
- Motivate recruiters to consistently achieve hiring targets.
πΊ️ Location-wise Hiring
- Plan recruitment activities based on location-wise business requirements.
- Allocate manpower and recruitment efforts according to hiring demand.
- Monitor location-wise hiring performance and close critical manpower gaps.
π€ Candidate Conversion
- Improve candidate conversion through effective follow-up.
- Ensure candidates clearly understand job requirements and expectations.
- Coordinate timely onboarding to minimize candidate dropouts.
π Recruitment MIS & Reporting
- Maintain daily recruitment data and hiring trackers.
- Prepare joining and deployment reports.
- Track pending candidates and candidate dropouts.
- Monitor recruiter-wise hiring performance.
- Use MS Excel for recruitment reporting and data analysis.
π€ Stakeholder Coordination
- Coordinate with Operations and HR teams to understand manpower requirements.
- Provide regular hiring updates to internal stakeholders.
- Ensure recruitment activities remain aligned with operational demand.
✅ Quality & Compliance
- Ensure candidates meet required eligibility criteria.
- Verify required documentation before onboarding.
- Maintain recruitment quality throughout the hiring funnel.
- Ensure adherence to onboarding and recruitment standards.
π Eligibility Criteria
- Graduate – Mandatory.
- Relevant experience in Biker / Delivery Partner Hiring.
- Experience in Field Recruitment and high-volume hiring.
- Prior experience managing or supervising Field Recruiters.
- Ability to manage a team of approximately 10–20 recruiters.
- Strong understanding of sourcing, screening, selection and onboarding.
- Experience tracking recruiter productivity and hiring conversions.
- Strong knowledge of recruitment MIS and hiring trackers.
- Good working knowledge of MS Excel.
- Strong communication and stakeholder-management skills.
- Strong field recruitment and candidate-engagement capabilities.
- Ability to work in a target-driven, high-volume recruitment environment.
⭐ Preferred Background
- Quick Commerce
- E-commerce
- Logistics
- Delivery Operations
- Last-Mile Delivery
- Staffing / Recruitment
- Food Delivery
- Gig Workforce Hiring
- Biker / Delivery Partner Recruitment
⭐ Key Skills
- Field Recruitment
- Biker Hiring
- Delivery Partner Hiring
- High-Volume Recruitment
- Blue-Collar Recruitment
- Gig Workforce Hiring
- Candidate Sourcing
- Market Mapping
- Local Sourcing
- Referral Hiring
- Job Camps
- Candidate Screening
- Candidate Conversion
- Onboarding
- Recruiter Productivity
- Recruitment Funnel Management
- Recruitment MIS
- MS Excel
- Team Management
- Team Leadership
- Recruiter Coaching
- Manpower Planning
- Stakeholder Management
- Operations Coordination
- Employee / Candidate Engagement
- Performance Management
π° Benefits
- Opportunity to work with BigBasket, a Tata Enterprise.
- Lead a large field recruitment team of 10–20 recruiters.
- Gain extensive exposure to high-volume biker and delivery-partner hiring.
- Build expertise in field recruitment strategy and workforce planning.
- Develop strong recruiter productivity and team-management skills.
- Gain hands-on experience across the complete recruitment funnel.
- Work closely with Operations and HR stakeholders.
- Develop strong recruitment MIS, reporting and data-analysis capabilities.
- Build valuable experience in the fast-growing quick-commerce and e-commerce ecosystem.
⭐ Why Join BigBasket?
- Opportunity to work with a leading e-commerce and quick-commerce organization.
- Work as a Team Leader in a high-volume field recruitment environment.
- Gain hands-on exposure to large-scale Biker and Delivery Partner hiring.
- Lead and develop a team of 10–20 Field Recruiters.
- Build expertise in gig workforce recruitment and last-mile hiring.
- Develop strong skills in manpower planning, recruitment analytics and MIS.
- Work closely with HR and Operations teams to support business growth.
- Strengthen leadership, coaching and stakeholder-management capabilities.
π€ How to Prepare for the Interview
- Prepare examples of managing high-volume field recruitment.
- Be ready to explain your experience hiring bikers, delivery partners or field staff.
- Prepare examples of managing a recruitment team and improving recruiter productivity.
- Be ready to discuss your approach to daily and weekly hiring targets.
- Explain how you use field visits, referrals, local sourcing and job camps to generate candidates.
- Prepare examples of improving candidate conversion and reducing dropouts.
- Revise the complete recruitment funnel from sourcing through onboarding and deployment.
- Be ready to discuss recruitment MIS, joining reports and recruiter-wise performance tracking.
- Revise relevant MS Excel functions used for recruitment reporting.
- Prepare examples of coordinating with Operations and HR teams for manpower planning.
- Be ready to explain how you coach and motivate underperforming recruiters.
- Highlight measurable achievements such as hiring volume, joining ratio, conversion or productivity improvement.
π© How to Apply
Graduates with relevant experience in Biker / Delivery Partner Hiring, Field Recruitment and Recruiter Team Management are encouraged to apply.
Candidates from Quick Commerce, E-commerce, Logistics, Last-Mile Delivery, Staffing, Food Delivery or Gig Workforce Hiring backgrounds will be highly preferred.
π Location: Karunamoyee, Kolkata
π― Position: Team Leader – Field Recruiter
π Qualification: Graduate – Mandatory
π° Salary: Up to ₹5 LPA CTC
π₯ Team Size: 10–20 Field Recruiters