💼 Key Account Manager (Field Sales) | Paytm
🏢 Company: Paytm
Sales Hiring
📄 Job Description
Paytm is hiring a Key Account Manager – Field Sales to manage premium merchant relationships and drive adoption and revenue across its payment solutions.
The role involves managing high-value merchant accounts, driving sales and product penetration, developing long-term relationships, and identifying cross-sell and upsell opportunities.
🛠 Key Responsibilities
- Manage and grow a portfolio of premium merchants.
- Drive sales, product penetration, and revenue growth.
- Build long-term relationships with key merchant accounts.
- Identify opportunities for cross-sell and upsell.
- Understand merchant needs and ensure timely resolution of concerns.
- Track market and competitor insights.
- Drive customer satisfaction and merchant retention.
- Contribute to overall business growth.
- Manage premium and high-value merchant accounts effectively.
🎓 Eligibility Criteria
- Minimum 2 years of experience in a field sales role.
- Experience in Key Account Management, B2B Sales, or Merchant Sales.
- Experience in Fintech, Payments, POS/EDC, Banking, or related industries is preferred but not mandatory.
- Strong sales, negotiation, and relationship-management skills.
- Ability to manage premium and high-value merchant accounts.
- Strong understanding of the local market and geography.
- Ability to work independently in a fast-paced environment.
⭐ Key Skills
- Key Account Management
- Field Sales
- B2B Sales
- Merchant Sales
- Relationship Management
- Sales & Business Development
- Cross-Selling & Upselling
- Negotiation
- Revenue Growth
- Customer Retention
- Market Analysis
- Fintech / Payments
💰 Benefits
- Opportunity to work with Paytm in the fintech and payments sector.
- Exposure to premium and high-value merchant accounts.
- Experience across sales, account management, and revenue growth.
- Opportunity to develop merchant relationship management expertise.
- Exposure to multiple major markets across Western and Central India.
⭐ Why Join Paytm?
- Work in the fintech and digital payments industry.
- Manage relationships with premium merchant accounts.
- Gain exposure to B2B and merchant sales.
- Develop expertise in account growth and revenue generation.
- Build experience across sales, retention, and business development.
🧠 Core Skills Required
- Key Account Management: Ability to manage and grow premium merchant relationships.
- Field Sales: Experience driving sales and business growth through field-based customer engagement.
- Merchant Management: Ability to understand merchant needs and manage high-value accounts.
- Relationship Management: Ability to build long-term relationships and drive retention.
- Sales & Negotiation: Strong sales, negotiation, cross-sell, and upsell capabilities.
- Market Knowledge: Strong understanding of the local market and geography.
🎤 Interview Preparation
- Prepare examples of field sales and merchant acquisition.
- Revise Key Account Management and B2B sales concepts.
- Prepare examples of cross-selling and upselling.
- Understand fintech, payments, POS/EDC, and merchant solutions.
- Prepare examples of handling premium or high-value accounts.
- Be ready to discuss customer retention and relationship management.
- Prepare examples demonstrating market and competitor analysis.
- Highlight your knowledge of the local market and geography.
📩 How to Apply
Interested candidates can apply through the application form below. Ensure your resume highlights field sales, Key Account Management, B2B sales, merchant sales, fintech, payments, and relationship-management experience.