💼 Cluster Manager / Regional Support | V2 Retail
🏢 Company: V2 Retail
🏬 Retail Operations | Cluster Management
📝 About the Position
V2 Retail is looking for experienced Retail Operations professionals for the position of Cluster Manager / Regional Support to support retail operations for the South region.
The candidate should have strong experience in store operations and team management, along with a good understanding of the South Indian retail market.
🎯 Key Responsibilities
- Manage and support retail store operations across assigned locations.
- Monitor sales, business targets, productivity, customer service, and store performance.
- Guide and support Store Managers and retail teams.
- Ensure compliance with company policies, SOPs, and operational standards.
- Analyse store performance and identify areas for improvement.
- Support manpower planning, team development, and training.
- Conduct regular store visits and provide operational support.
- Resolve operational challenges and coordinate with the HO team.
- Maintain effective communication between stores and the corporate office.
🎓 Eligibility
- Minimum 3 years of experience as a Store Manager in Fashion Retail, Value Retail, Departmental Store, or a similar retail environment.
- Strong knowledge of retail operations and team handling.
- Experience in managing multiple stores or cluster-level operations will be an advantage.
- Good understanding of the South Indian retail market.
- Knowledge of one or more South Indian languages such as Malayalam, Kannada, Tamil, or Telugu will be preferred.
- Strong communication, leadership, coordination, and problem-solving skills.
- Willingness to relocate to Gurugram is mandatory.
- Willingness to travel to stores/locations as required.
🛠️ Required Skills & Competencies
- Retail Operations Management
- Store Operations
- Store Manager Experience
- Team Management
- Cluster Operations
- Sales & Business Target Management
- Store Performance Analysis
- Manpower Planning
- Training & Team Development
- Stakeholder Coordination
- Problem Solving
🎁 Career Opportunity
- Opportunity to transition from Store Manager to Cluster Manager / Regional Support.
- Exposure to multi-store retail operations.
- Opportunity to work with retail teams across the South region.
- Exposure to store performance, team development, and operational improvement.
🚀 Why Join?
This opportunity is suited for professionals with 3+ years of Store Manager experience who are looking to grow into a Cluster Manager / Regional Support role and take on broader retail operations responsibilities.
💡 Core Skills
Retail Operations
Store Management
Cluster Management
Team Handling
Sales Management
Store Performance
Manpower Planning
Team Development
Customer Service
Operational Support
🎯 Interview Preparation
- Be prepared to discuss your Store Manager experience and retail operations responsibilities.
- Prepare examples of managing sales targets, productivity, customer service, and store performance.
- Be ready to explain how you handle and develop retail teams.
- Understand store audits, SOP compliance, manpower planning, and operational standards.
- Prepare examples of resolving store-level operational challenges.
- Be prepared to discuss your understanding of the South Indian retail market.
- Be ready to explain your willingness to relocate to Gurugram and travel as required.
🚀 How to Apply
Candidates with 3+ years of Store Manager experience who are interested in the Cluster Manager / Regional Support opportunity can apply through the official V2 Retail careers page.