Croma
🚨 HIRING NOW
📝 Job Description
Croma is hiring a passionate Deputy Manager – HR (Cluster HRBP) for its retail business in Delhi NCR.
The role is focused on Retail HRBP operations and store people management, partnering with business leaders to support workforce planning, talent acquisition, performance management, employee engagement and HR operations.
This is an Individual Contributor role on a Full-Time | Permanent basis.
📋 Key Responsibilities
- Manage end-to-end recruitment for store staffing requirements, including New Store Openings (NSOs).
- Drive talent acquisition through effective and innovative sourcing strategies.
- Partner with business leaders to ensure timely manpower fulfillment and workforce planning.
- Lead performance management processes, including talent reviews and Performance Improvement Plans (PIPs).
- Drive employee engagement, retention, and Rewards & Recognition initiatives.
- Conduct regular store visits, employee connect sessions, and grievance resolution activities.
- Ensure adherence to HR policies, SOPs, compliance requirements, audits, and HRMS processes.
- Manage payroll inputs, incentive administration, and employee lifecycle processes.
- Foster a high-performance, learning-oriented, and employee-centric work culture.
✅ Eligibility Criteria
- MBA/PGDM in Human Resources / Industrial Relations.
- 3–6 years of experience as an HRBP in the Retail industry.
- Consumer Durables & IT Retail (CDIT) experience preferred.
- Prior experience as a Cluster HRBP or Area HRBP.
- Hands-on exposure to recruitment, employee relations, engagement, performance management, and store HR operations.
- Strong stakeholder management, business partnering, and communication skills.
- Female candidates who have managed the Delhi NCR market in the Retail/CDIT industry will be highly preferred.
🛠️ Key Skills
- Retail HRBP
- Cluster HRBP
- Area HRBP
- Store HR Operations
- Talent Acquisition
- Recruitment & Workforce Planning
- Employee Relations
- Employee Engagement
- Performance Management
- Talent Reviews
- Performance Improvement Plans (PIPs)
- Rewards & Recognition
- Grievance Resolution
- HRMS
- Payroll Inputs & Incentive Administration
- Stakeholder Management
- Business Partnering
🎁 Benefits
- Opportunity to partner closely with business leaders and influence key people decisions.
- Exposure to large-scale retail operations.
- Exposure to new store expansion projects.
- Dynamic work environment with growth and learning opportunities.
- Opportunity to be part of Croma's omnichannel electronics retail business.
⭐ Why Join?
- Partner closely with business leaders and influence key people decisions.
- Gain exposure to large-scale retail HR operations.
- Work on new store expansion and workforce planning initiatives.
- Build expertise across recruitment, employee relations, engagement and performance management.
- Work in a dynamic environment with growth and learning opportunities.
🎯 Core Skills Required
- Retail HRBP Operations
- Cluster / Area HRBP Experience
- Store People Management
- End-to-End Recruitment
- New Store Opening Staffing
- Talent Acquisition
- Manpower Planning
- Employee Relations
- Employee Engagement & Retention
- Performance Management
- Talent Reviews & PIPs
- Rewards & Recognition
- Grievance Handling
- HR Policy & SOP Compliance
- HR Audits
- HRMS Processes
- Payroll & Incentive Administration
- Stakeholder Management
- Business Partnering
- Communication Skills
🎤 Interview Preparation
- Be prepared to discuss your 3–6 years of Retail HRBP experience.
- Highlight experience as a Cluster HRBP or Area HRBP.
- Prepare examples of managing recruitment and manpower fulfillment for stores and New Store Openings.
- Be ready to discuss workforce planning and talent acquisition strategies.
- Prepare examples of handling employee relations, grievances, engagement and retention.
- Be prepared to explain your experience with performance management, talent reviews and PIPs.
- Highlight experience with HR policies, SOPs, compliance, audits and HRMS processes.
- Prepare examples involving payroll inputs, incentives and employee lifecycle processes.
- Be ready to demonstrate stakeholder management and business partnering capabilities.
- Female candidates with Delhi NCR Retail/CDIT market experience should highlight their relevant market exposure.
📩 How to Apply
Interested candidates can share their profiles at: