✅ Quality Assurance Executive | Boba Bhai Hiring
🏢 Company: Boba Bhai
🔥 Full Time
📝 Job Description
Boba Bhai is a rapidly growing Korean Street Food and Bubble Tea brand with stores across India.
Boba Bhai is looking for a detail-oriented and hands-on Quality Assurance professional to ensure that food quality, hygiene, food safety and operational quality standards are consistently maintained across Boba Bhai stores in Pune.
The Quality Assurance Executive will be responsible for conducting regular store inspections, monitoring food quality and hygiene standards, identifying operational gaps and ensuring corrective actions are implemented.
The role will work closely with Store Managers, Area Managers and the Compliance & Quality Assurance Manager to maintain consistent quality and food safety standards across all stores.
🎯 Key Responsibilities
🍱 Quality & Food Safety
- Conduct regular quality and hygiene inspections across Boba Bhai stores in Pune.
- Ensure all food and beverages are prepared according to approved recipes, specifications and SOPs.
- Monitor food quality, taste, appearance, temperature, portion size and presentation.
- Check storage conditions, product temperatures, expiry dates and shelf life.
- Ensure proper food handling, preparation and storage practices are followed.
- Identify quality deviations and immediately communicate them to the Store Manager and Compliance & Quality Assurance Manager.
🔍 Store Audits
- Conduct scheduled and surprise quality audits across assigned stores.
- Inspect kitchens, preparation areas, storage areas, counters, equipment and customer-facing areas.
- Verify compliance with Boba Bhai's hygiene, food safety and operational standards.
- Maintain accurate audit records and documentation.
- Prepare store-wise audit reports and highlight critical observations.
- Track corrective and preventive actions until closure.
🧼 Hygiene & Sanitation
- Ensure stores maintain required standards of personal hygiene and grooming.
- Monitor handwashing, glove usage, uniform standards and safe food handling practices.
- Check cleaning and sanitation schedules.
- Inspect kitchen equipment, utensils, storage areas and food preparation surfaces.
- Ensure cleaning chemicals are stored and used appropriately.
- Identify hygiene risks and ensure immediate corrective action.
🥫 Product & Ingredient Quality
- Inspect incoming raw materials and ingredients for quality and compliance with specifications.
- Check packaging integrity, expiry dates, batch details and storage requirements.
- Monitor product quality throughout the storage and preparation process.
- Identify recurring ingredient or product-quality issues and report them to the Compliance & Quality Assurance Manager.
- Support investigations related to customer complaints, food quality issues and product deviations.
📋 Documentation & Compliance
- Ensure required food safety and quality checklists are completed accurately.
- Maintain store audit records, corrective action reports and quality documentation.
- Support compliance with applicable FSSAI and other food safety requirements.
- Verify that required licences, certificates and food safety records are available and up to date.
- Ensure temperature logs, cleaning records, pest control records and other required documentation are maintained.
🚨 Customer Complaints & Incident Management
- Support investigation of customer complaints related to food quality, hygiene or food safety.
- Collect relevant information, photographs, batch details and store records during investigations.
- Identify root causes of quality issues and recommend corrective actions.
- Escalate serious food safety or quality incidents immediately.
- Monitor implementation of corrective and preventive actions.
🎓 Training & Awareness
- Support training of store teams on food safety, hygiene, quality standards and SOPs.
- Conduct refresher training where recurring issues are identified.
- Ensure new Store Managers and Team Members understand relevant quality and food safety requirements.
- Promote a strong food safety and quality culture across stores.
🎓 Eligibility / Qualifications
- 1–4 years of experience in Quality Assurance, Food Safety, QSR, restaurants, hospitality, FMCG or food manufacturing.
- A degree or diploma in Food Technology, Food Science, Microbiology, Hospitality or a related field is preferred.
- Working knowledge of food safety and hygiene practices.
- Knowledge of FSSAI requirements is preferred.
- Strong attention to detail and documentation.
🛠️ Key Skills
- Quality Assurance
- Food Safety
- Food Hygiene
- FSSAI Compliance
- Store Audits
- Quality Inspections
- Hygiene & Sanitation
- Food Quality Monitoring
- Corrective & Preventive Actions
- Root Cause Analysis
- Documentation & Reporting
- Incident Management
- Training & Awareness
🎁 Benefits
- Opportunity to work in the Compliance & Quality Assurance function of a growing QSR brand.
- Exposure to food safety, hygiene, quality audits and store operations.
- Hands-on experience across multiple Boba Bhai stores in Pune.
- Cross-functional exposure to Store Operations, Area Management and Quality teams.
- Opportunity to contribute to food safety and quality improvement initiatives.
🚀 Why Join Boba Bhai?
- Work with a rapidly growing Korean Street Food and Bubble Tea brand.
- Gain hands-on experience in QSR food safety and quality operations.
- Work directly with Store Managers, Area Managers and the Quality Assurance leadership team.
- Contribute to maintaining consistent quality and food safety standards across stores.
- Build practical experience in audits, compliance, investigations and corrective actions.
⭐ Core Skills
Quality Assurance | Food Safety | FSSAI | Hygiene | Store Audits | Quality Inspection | Food Quality | Sanitation | Compliance | CAPA | Root Cause Analysis | Documentation | QSR
🎯 Interview Preparation
- Revise food safety, hygiene and quality control practices in QSR and restaurant operations.
- Understand key FSSAI requirements relevant to food businesses.
- Prepare examples of conducting store audits and identifying quality or hygiene gaps.
- Be ready to discuss food storage, temperature control, expiry and shelf-life monitoring.
- Prepare examples of handling customer complaints related to food quality or safety.
- Understand corrective and preventive action and basic root cause analysis.
- Be prepared to discuss quality documentation, checklists and audit reporting.
- Prepare examples of training store teams on food safety and hygiene practices.
- Be ready to explain how you would handle a serious food safety or quality incident.
📩 How to Apply
Interested and eligible candidates can apply online through the official Boba Bhai careers page.