🏢 Company: Genpact
🚨 Hiring: OTC – Order Management | Genpact
📍 Location: Noida, Uttar Pradesh
💼 Positions: Management Trainee and Assistant Manager
🧑💼 Experience: 3+ years for Management Trainee; 5+ years for Assistant Manager
🕒 Shift: US Shift
📅 Notice Period: 30–60 days
💰 Salary: Not specified
🎓 Qualification: Not specified
📌 Job Description
Genpact is hiring experienced professionals for Order Management (OM) roles within its Order-to-Cash (OTC) operations in Noida. The openings are for Management Trainees and Assistant Managers. Candidates should have relevant order management experience, including order processing, validation, tracking, and resolution of order-related issues.
🔑 Key Responsibilities
- Process customer orders accurately and within defined timelines.
- Validate order details and resolve order-related discrepancies.
- Coordinate with internal teams to ensure timely order fulfilment.
- Monitor order status and resolve order management queries.
- Support smooth order processing and maintain accuracy throughout the order management cycle.
🎓 Eligibility Criteria
- Management Trainee: 3+ years of experience in Order Management.
- Assistant Manager: 5+ years of experience in Order Management.
- Relevant experience in order processing, order validation, order tracking, and resolving order-related issues.
- Availability to work in a US shift.
- Notice period of 30–60 days, as specified in the announcement.
Note: Specific educational qualifications have not been mentioned in the announcement.
🛠️ Relevant Skills
- Order Management (OM)
- Order-to-Cash (OTC) operations
- Customer order processing
- Order validation and discrepancy resolution
- Order tracking and status monitoring
- Internal team coordination
- Query resolution and process accuracy
⭐ Role Highlights
- Company: Genpact
- Location: Noida, Uttar Pradesh
- Open Positions: Management Trainee and Assistant Manager
- Shift: US Shift
- Notice Period: 30–60 days
- Experience Range: 3+ years or 5+ years, depending on the role
🎯 Role Focus
The roles focus on accurate customer order processing, order validation, timely fulfilment, tracking, discrepancy resolution, and coordination with internal teams.
📝 Interview Preparation
Prepare examples of handling customer orders, identifying order discrepancies, tracking order status, resolving processing issues, and coordinating with internal teams. Be ready to explain your Order Management experience and how you maintain accuracy and meet processing timelines.
📩 How to Apply
Interested candidates with relevant Order Management experience can share their updated CV using the application button below. Use the subject line OM – Noida when applying.