🏢 Company: Sagility
📝 Job Description
Sagility is hiring an experienced Process Trainer – Healthcare for its Indore location. The role focuses on claims administration, helping team members develop the knowledge and skills required to handle claims processing and customer inquiries while complying with company policies and industry regulations.
Candidates must have at least one year of experience as a Process Trainer in the healthcare domain, knowledge of Claims Adjudication and Appeals, good communication skills, and a graduation degree.
🎯 Key Responsibilities
- Train team members on healthcare claims administration and claims processing.
- Help employees understand procedures for handling claims-related customer inquiries.
- Support adherence to company policies and applicable industry regulations.
- Reinforce process knowledge and contribute to quality and performance standards.
- Support team members in understanding Claims Adjudication and Appeals processes.
Note: The responsibilities above are based on the role description; detailed training duties were not separately specified in the announcement.
🎓 Eligibility Criteria
- Graduation is mandatory.
- Minimum 1 year of experience as a Process Trainer in the healthcare domain.
- Knowledge of Claims Adjudication and Appeals is mandatory.
- Good written and verbal communication skills.
- Candidates must currently be based in Indore or be willing to relocate to Indore.
- Applicants must meet all the mandatory requirements specified in the announcement.
🛠️ Key Skills
- Healthcare Process Training
- Claims Administration
- Claims Processing
- Claims Adjudication
- Claims Appeals
- Process Knowledge and Compliance
- Communication Skills
- Training and Knowledge Transfer
- Non-Voice Process Knowledge
⭐ Role Highlights
- 🏢 Company: Sagility
- 💼 Role: Process Trainer
- 🏥 Domain: Healthcare
- 📞 Process: Non-Voice
- 📍 Location: Indore, Madhya Pradesh
- 🎯 Experience: At least 1 year in healthcare process training
- 🎓 Education: Graduation mandatory
- 💰 Salary: Not Specified
🎯 Role Focus
The position focuses on training healthcare process teams in claims administration, claims processing, Claims Adjudication, and Appeals. The successful candidate will help maintain process standards and ensure team members understand relevant procedures and compliance requirements.
🧠 Core Skills Required
- Healthcare Training: At least one year of experience training teams in the healthcare domain.
- Claims Knowledge: Understanding of Claims Adjudication and Appeals.
- Communication: Ability to explain processes clearly and effectively.
- Process Compliance: Understanding of company policies and industry regulations.
- Training Support: Ability to help employees develop process knowledge and handle claims-related work.
🎤 Interview Preparation
- Prepare examples of your healthcare process training experience.
- Review the basics of claims administration and claims processing.
- Be ready to explain Claims Adjudication and Appeals.
- Prepare examples of how you communicate process updates and explain procedures to team members.
- Review how you support compliance with process guidelines and industry regulations.
- Be prepared to confirm your current location or willingness to relocate to Indore.
📩 How to Apply
Interested candidates who meet all mandatory criteria can share their updated resume with Sagility's recruitment contact.
📧 Email: nayana.gowda@sagilityhealth.com
Suggested Email Subject: Application for Process Trainer – Healthcare – Indore