🚀 Dark Store Manager | Swiggy
🏢 Company: Swiggy
Onroll Hiring
📄 Job Description
Swiggy is hiring Dark Store Managers for its quick commerce operations across multiple cities. This role involves managing dark store operations, ensuring execution accuracy, maintaining hygiene standards, monitoring fulfillment speed, handling workforce planning, and supporting efficient last mile operations.
🛠 Key Responsibilities
- Utilize dashboards and operational tools for accurate picking, packing, and billing
- Monitor portals regularly to ensure fulfillment accuracy and operational efficiency
- Prioritize order fulfillment speed and smooth operational execution
- Maintain strict hygiene and quality standards within dark store operations
- Resolve Delivery Executive concerns and operational issues promptly
- Scale workforce and resources based on seasonal and operational demand patterns
- Conduct regular staff training based on performance metrics and operational needs
- Coordinate with operations teams to maintain efficient store performance
🎓 Eligibility Criteria
- Experience in warehouse, dark store, logistics, or quick commerce operations preferred
- Strong understanding of operational dashboards and execution management required
- Ability to manage picking, packing, billing, and fulfillment processes efficiently
- Good people management and workforce planning skills preferred
- Strong problem-solving and operational coordination abilities required
- Comfortable working in fast-paced operational environments
- Knowledge of hygiene, quality, and operational compliance standards preferred
- Ability to train and mentor operational staff effectively
⭐ Key Skills
- Dark Store Operations
- Warehouse Management
- Fulfillment Operations
- Team Management
- Operational Planning
💰 Benefits
- Onroll opportunity with one of India’s leading quick commerce companies
- Hands-on exposure to dark store and warehouse operations
- Opportunity to work in a fast-growing quick commerce ecosystem
- Practical learning in fulfillment and operational planning
- Career growth opportunities in operations and warehouse management
⭐ Why Apply?
- Build expertise in dark store and quick commerce operations
- Enhance leadership, planning, and execution management skills
- Gain practical exposure to warehouse and fulfillment operations
- Work with high-speed operational and delivery ecosystems
- Strong long-term growth opportunities in logistics and operations management
🧠 Core Skills Required
- Operational Execution: Ability to manage accurate picking, packing, billing, and fulfillment operations.
- Warehouse Management: Strong understanding of dark store and warehouse processes.
- Dashboard Monitoring: Experience using operational tools and dashboards for process management.
- People Management: Capability to manage, train, and support operational teams effectively.
- Problem Solving: Ability to resolve operational and delivery executive concerns efficiently.
- Resource Planning: Understanding of workforce scaling and seasonal operational planning.
- Quality Focus: Commitment to hygiene, quality, and operational compliance standards.
- Adaptability: Comfortable working in fast-paced and target-driven environments.
🎤 How to Prepare for the Interview
- Revise concepts related to warehouse operations, dark stores, and fulfillment management.
- Prepare examples of operational leadership, workforce management, or process improvement initiatives handled previously.
- Practice interview questions related to quick commerce and logistics operations.
- Be ready to explain your approach to handling operational accuracy and delivery challenges.
- Research Swiggy’s quick commerce and dark store model before the interview.
- Prepare for operational planning and people management-based interview rounds.
- Highlight ownership mindset, execution skills, and operational leadership abilities confidently.
📩 How to Apply
Interested candidates can apply using the official application link below.