🚀 Store Captain | Zepto
🏢 Company: Zepto
Quick Commerce Hiring
📄 Job Description
Zepto is hiring Store Captains for its quick commerce operations across multiple cities. The role focuses on rider hiring, fleet management, operational coordination, delivery performance, and ensuring smooth last mile operations in a fast-paced environment.
🛠 Key Responsibilities
- Drive rider hiring and onboarding activities for store operations
- Build and manage a strong delivery fleet for operational efficiency
- Monitor rider performance and ensure smooth last mile delivery execution
- Handle operational challenges and resolve issues quickly
- Coordinate with operations teams for daily delivery performance management
- Support workforce planning and manpower availability requirements
- Track operational metrics and maintain process compliance
- Ensure excellent execution and customer delivery experience
🎓 Eligibility Criteria
- Experience in logistics, fleet management, or operations preferred
- Strong people management and coordination skills required
- Ability to handle rider hiring and operational execution effectively
- Good problem-solving and decision-making abilities preferred
- Comfortable working in fast-paced quick commerce environments
- Knowledge of MS Excel and operational reporting preferred
- Strong communication and teamwork skills required
- Customer-focused mindset with operational ownership preferred
⭐ Key Skills
- Fleet Management
- Rider Hiring
- Last Mile Operations
- Operational Coordination
- Problem Solving
💰 Benefits
- Opportunity to work with one of India’s leading quick commerce startups
- Hands-on exposure to last mile and fleet operations
- Fast-paced and growth-oriented operational environment
- Career growth opportunities in logistics and store operations
- Practical experience in workforce and fleet management
⭐ Why Apply?
- Build expertise in quick commerce and fleet management operations
- Enhance leadership, coordination, and operational execution skills
- Gain exposure to rider management and delivery operations
- Work in a high-energy and performance-driven environment
- Strong long-term career growth opportunities in operations and logistics
🧠 Core Skills Required
- Fleet Management: Ability to manage delivery fleets and rider operations efficiently.
- Rider Hiring: Experience in onboarding and managing delivery executives preferred.
- Operational Execution: Strong understanding of last mile and quick commerce operations.
- Problem Solving: Ability to resolve operational challenges quickly and effectively.
- Excel Skills: Basic operational reporting and tracking knowledge using MS Excel.
- People Management: Strong interpersonal and team coordination abilities.
- Customer Focus: Commitment to ensuring smooth delivery and customer experience.
- Adaptability: Comfortable working in fast-paced and target-driven environments.
🎤 How to Prepare for the Interview
- Revise concepts related to fleet operations, rider management, and last mile delivery processes.
- Prepare examples of operational coordination or manpower management responsibilities handled previously.
- Practice interview questions related to logistics operations and problem-solving scenarios.
- Be ready to explain your approach to handling rider performance and operational challenges.
- Research Zepto’s quick commerce model and delivery operations before the interview.
- Prepare for communication and coordination-based interview rounds confidently.
- Highlight operational ownership, adaptability, and leadership mindset clearly.
📩 How to Apply
Interested candidates can apply using the official application link below.