🚀 Customer Support Executive – Voice Process | Freshers Welcome
🏢 Company: Oro Money
Featured Job
📄 Job Description
Oro Money is hiring Customer Support Executives for its Voice Process team in Chennai. The selected candidates will provide voice-based support to existing customers by resolving their queries, maintaining high service standards, and delivering an excellent customer experience. Freshers and experienced candidates looking to build a career in customer support are encouraged to apply.
🛠 Key Responsibilities
- Provide voice-based customer support to existing customers.
- Understand customer concerns and provide accurate resolutions.
- Take complete ownership of customer issues until closure.
- Communicate professionally while maintaining customer satisfaction.
- Handle a high volume of inbound and outbound customer calls.
- Maintain positive customer relationships and service quality.
- Record customer interactions accurately as per company guidelines.
- Ensure compliance with service standards and internal processes.
🎓 Eligibility Criteria
- Freshers and experienced candidates are welcome to apply.
- Good communication skills in English are mandatory.
- Fluency in any one language: Telugu, Kannada, Hindi, or Tamil.
- Strong listening and problem-solving abilities.
- Customer-focused attitude with excellent interpersonal skills.
- Ability to handle customer calls patiently and professionally.
- Basic computer knowledge will be an added advantage.
⭐ Key Skills
- Voice Process
- Customer Support
- Customer Service
- English Communication
- Problem Solving
- Call Handling
- Active Listening
- Relationship Management
💰 Benefits
- Salary of ₹18,000–₹20,000 per month.
- Laptop provided by the company.
- Fixed day shift (9:00 AM – 6:00 PM).
- Excellent opportunity for freshers to start their career.
- Professional learning and career growth opportunities.
⭐ Why Join Oro Money?
- Begin your career with a growing FinTech organization.
- Work in a supportive and customer-focused environment.
- Develop strong communication and customer service skills.
- Receive company-provided laptop for work.
- Enjoy long-term learning and career advancement opportunities.
🎤 How to Prepare for the Interview
- Practice spoken English and customer communication skills.
- Prepare for common customer service and voice process interview questions.
- Demonstrate patience, empathy, and problem-solving ability.
- Be ready to explain how you would handle difficult customers.
- Review basic computer and MS Office skills.
- Research Oro Money and its financial products and services.
- Highlight your willingness to learn and work in a customer-centric role.
📩 How to Apply
Interested candidates can apply via email using the link below.