🚀 FCO Collections Executive | Satya Micro Capital
🏢 Company: Satya Micro Capital
Collections & Recovery Hiring
📄 Job Description
Satya Micro Capital is hiring FCO Collections Executives for its Bishalgarh and Manubazar branches in Tripura. The role involves handling OD and write-off customer collections, field visits, customer follow-ups, recovery activities, and maintaining strong customer relationships while ensuring collection targets are achieved.
🛠 Key Responsibilities
- Handle OD and write-off customer collections efficiently
- Conduct field visits for collection and recovery activities
- Follow up with customers regarding overdue payments
- Maintain accurate collection records and reports
- Build positive customer relationships during recovery processes
- Achieve monthly collection and recovery targets
- Coordinate with branch teams for collection activities
- Ensure compliance with company policies and procedures
- Resolve customer concerns professionally
- Support branch-level operational and recovery initiatives
🎓 Eligibility Criteria
- Age between 20–35 years
- Valid Driving Licence is mandatory
- Willingness to travel for field collection activities
- Good communication and customer handling skills
- Ability to achieve collection targets
- Freshers with strong field-work interest can apply
- Candidates residing within 40–60 KM of branch locations preferred
- Strong discipline and professional conduct required
⭐ Key Skills
- Collections & Recovery
- Field Operations
- Customer Relationship Management
- Negotiation Skills
- Documentation & Reporting
💰 Benefits
- CTC up to ₹25,000 per month
- Provident Fund (PF) benefits
- ESIC / Group Medical Coverage
- Free Accommodation
- Performance-based attractive incentives
⭐ Why Join Satya Micro Capital?
- Opportunity to build a career in financial services and collections
- Competitive salary with incentive earnings
- Strong employee benefits and accommodation support
- Exposure to field operations and customer management
- Long-term career growth opportunities in microfinance sector
🧠 Core Skills Required
- Collection Management: Ability to handle customer collections professionally.
- Field Operations: Comfortable with customer visits and field-based work.
- Negotiation Skills: Ability to recover payments through positive customer engagement.
- Communication Skills: Strong verbal communication and relationship-building abilities.
- Target Orientation: Focus on achieving collection and recovery goals.
- Documentation: Maintain accurate reports and collection records.
- Problem Solving: Handle customer concerns and payment issues effectively.
- Professional Conduct: Maintain discipline and compliance during field operations.
🎤 How to Prepare for the Interview
- Understand basic collection and recovery processes.
- Prepare examples demonstrating communication and negotiation skills.
- Be ready to discuss your ability to work in field-based roles.
- Practice customer handling and conflict resolution scenarios.
- Carry all required documents during the interview process.
- Show willingness to travel and meet operational targets.
- Demonstrate professionalism, discipline, and customer-centric behavior.
📄 Required Documents
- Updated Resume
- Aadhaar Card
- PAN Card
- Valid Driving Licence
📩 How to Apply
Interested candidates can apply directly through WhatsApp using the button below.