🚀 Lead NOC Operations Support | Jio
🏢 Company: Jio
Engineering & Technology Hiring
📄 Job Description
Jio is hiring a Lead NOC Operations Support professional for its Engineering & Technology division in Mumbai. The role is responsible for leading Network Operations Center (NOC) readiness, governance, telecom deployment support, infrastructure projects, change management, vendor governance, audit compliance, and large-scale network operations continuity across the organization. 0
🛠 Key Responsibilities
- Lead network operations readiness and governance initiatives
- Drive change management and planned event lifecycle management
- Oversee HOTO (Handing Over-Taking Over) for eNB, gNB, and network elements
- Ensure timely NOC takeover of deployed network nodes
- Manage Opex, Capex, AMC, and budget approval processes
- Govern PR/PO, service entry, and SAP-related operational processes
- Lead vendor onboarding and access governance programs
- Ensure availability of NOC tools, systems, and infrastructure
- Drive ISO 9001 and ISO 27001 audit compliance
- Deliver SLA-based reporting, RCA, and operational reviews
- Lead NOC setup projects and infrastructure expansion initiatives
- Coordinate with HR, Admin, IT, and Circle teams for seamless operations
- Support telecom rollouts, CAB forums, and network expansion programs
- Drive operational resiliency through planned event management
🎓 Eligibility Criteria
- BE in Electronics & Communication, Computer Science, or Information Technology
- 15–20 years of experience in telecom operations and network management
- Strong expertise in NOC operations and telecom deployment
- Experience managing large-scale telecom projects
- Strong knowledge of change management and HOTO processes
- Experience in budgeting, Opex, and Capex governance
- Expertise in vendor management and stakeholder engagement
- Strong understanding of telecom infrastructure and network technologies
⭐ Key Skills
- Network Operations Center (NOC)
- Telecom Operations
- Change Management
- HOTO Governance
- Vendor Management
- SAP Processes
- ISO 9001 & ISO 27001 Compliance
- Project Management
💰 Benefits
- Leadership role within India's largest telecom network
- Opportunity to manage critical national-level network operations
- Exposure to advanced telecom technologies and infrastructure
- Work with cross-functional leadership teams
- Strong career growth opportunities in network operations management
⭐ Why Join Jio?
- Lead one of the country's largest Network Operations Center environments
- Drive strategic telecom operations and governance initiatives
- Work on large-scale 4G, 5G, IP, Core, and Transport network projects
- Collaborate with senior leadership and technology teams
- Contribute to India's digital infrastructure growth journey
🧠 Core Skills Required
- Telecom Operations: Deep expertise in telecom deployment and NOC operations.
- Change Management: Strong understanding of network change and planned event processes.
- Budget Governance: Experience managing Opex, Capex, AMC, and operational budgets.
- Vendor Management: Ability to manage vendors, contracts, and access governance.
- Audit Compliance: Expertise in ISO 9001 and ISO 27001 compliance frameworks.
- Technical Knowledge: Understanding of RF, IP, Transport, Core, and telecom infrastructure.
- Leadership: Experience leading large operations teams and strategic programs.
- Executive Communication: Strong reporting, presentation, and stakeholder management skills.
🎤 How to Prepare for the Interview
- Review NOC governance models and telecom operations frameworks.
- Prepare examples of change management and HOTO implementation projects.
- Study Opex, Capex, budgeting, and vendor governance processes.
- Refresh knowledge of RF, IP, Core, and Transport network technologies.
- Prepare leadership examples involving large telecom operations teams.
- Review ISO 9001 and ISO 27001 audit compliance requirements.
- Be ready to discuss telecom rollout projects and operational resiliency initiatives.
📩 How to Apply
Interested candidates can apply through the official Jio Careers portal.