🚀 Senior Manager – 3PL Operations & Supply Chain | Swiggy
🏢 Company: Swiggy
Leadership Hiring | Supply Chain & Logistics
📄 Job Description
Swiggy is hiring a Senior Manager – 3PL Operations & Supply Chain for Bengaluru. This leadership role focuses on scaling logistics networks, managing third-party logistics partners, driving operational excellence, improving cost efficiency, and ensuring exceptional customer experience across the supply chain ecosystem.
🛠 Key Responsibilities
- Expand and optimize 3PL capacity to support business growth and peak demand periods
- Drive process improvement initiatives across logistics operations
- Monitor cost-per-delivery metrics and improve operational ROI
- Build and manage real-time dashboards for performance tracking
- Lead operational excellence and continuous improvement programs
- Manage 3PL partner relationships and service-level agreements (SLAs)
- Participate in contract negotiations and vendor management activities
- Collaborate with Product, Finance, and Operations teams for seamless execution
- Identify operational bottlenecks and implement scalable solutions
- Drive customer-centric initiatives to improve delivery experience
🎓 Eligibility Criteria
- Experience in logistics, supply chain, or operations management
- Strong understanding of 3PL operations and logistics networks
- Proven experience in stakeholder and partner management
- Strong analytical and problem-solving capabilities
- Experience managing multiple hubs and operational teams
- Ability to drive large-scale process transformation initiatives
- Strong business and financial acumen
- Passion for customer experience and operational excellence
⭐ Key Skills
- Supply Chain Management
- 3PL Operations
- Logistics Network Optimization
- Stakeholder Management
- Operational Excellence
💰 Benefits
- Leadership opportunity with one of India's leading technology companies
- Exposure to large-scale logistics and supply chain operations
- Cross-functional collaboration with Product, Finance, and Operations teams
- Opportunity to drive strategic business impact
- Fast-paced, innovation-driven work environment
⭐ Why Join Swiggy?
- Lead large-scale logistics and supply chain initiatives
- Work on high-impact projects that influence business growth
- Build and scale strategic logistics partnerships
- Drive innovation and operational excellence across the network
- Accelerate leadership growth in a fast-growing organization
🧠 Core Skills Required
- 3PL Management: Expertise in managing logistics partners, contracts, and service delivery.
- Supply Chain Strategy: Ability to design and optimize logistics networks.
- Data Analytics: Strong capability to analyze operational data and derive actionable insights.
- Cost Optimization: Experience improving cost-per-delivery and operational efficiency.
- Stakeholder Management: Ability to collaborate with internal and external partners effectively.
- Leadership: Experience managing large teams and driving performance.
- Process Excellence: Proven ability to implement scalable process improvements.
- Customer Focus: Commitment to delivering superior customer experiences.
🎤 How to Prepare for the Interview
- Prepare examples of logistics network expansion and optimization projects.
- Be ready to discuss cost reduction and process improvement initiatives you have led.
- Review key logistics KPIs such as SLA, cost-per-delivery, productivity, and customer experience metrics.
- Prepare stakeholder management and vendor negotiation success stories.
- Understand 3PL operations, contract management, and supply chain best practices.
- Practice answering leadership and people management scenarios.
- Demonstrate strategic thinking, ownership, and customer-centric decision-making.
📩 How to Apply
Interested candidates can apply through the official application form below.