📞 Telecaller – B2B Business | BigBasket Hiring
🏢 Company: BigBasket
Diversity Hiring | B2B Telecalling Operations
📄 Job Description
BigBasket is hiring Telecallers for its B2B Business team in Guwahati. This role involves outbound calling, lead generation, customer relationship management, appointment scheduling, and supporting business growth by connecting with potential business customers.
🛠 Key Responsibilities
- Make outbound calls to business clients and prospective customers
- Introduce company products and services effectively
- Explain product benefits and business value propositions
- Generate qualified leads for the sales team
- Schedule meetings and follow-ups with potential clients
- Maintain customer databases and call records accurately
- Handle customer queries professionally and efficiently
- Build strong relationships with business customers
- Achieve daily and monthly calling targets
- Support overall business development initiatives
🎓 Eligibility Criteria
- Good communication skills in Assamese, Hindi, and English
- Basic computer knowledge required
- Confidence in speaking over the phone
- Positive attitude and willingness to learn
- Ability to build rapport with business customers
- Strong interpersonal and communication skills
- Target-oriented mindset preferred
- Freshers with excellent communication skills can also apply
⭐ Key Skills
- B2B Telecalling
- Lead Generation
- Customer Relationship Management
- Business Development
- Communication Skills
💰 Benefits
- Take-home salary of ₹20,000 per month
- Opportunity to work with India's leading online grocery platform
- Exposure to B2B sales and business development operations
- Career growth opportunities in sales and customer management
- Professional learning and skill development environment
⭐ Why Join BigBasket?
- Build a strong foundation in B2B sales and client acquisition
- Develop communication and business development skills
- Gain exposure to one of India's largest e-commerce brands
- Work in a fast-growing and dynamic business environment
- Unlock future career opportunities in sales and operations
🧠 Core Skills Required
- Communication Skills: Ability to communicate effectively with business clients.
- Lead Generation: Capability to identify and convert prospects into business opportunities.
- Customer Relationship Building: Strong rapport-building and client engagement skills.
- Sales Orientation: Understanding of sales processes and target achievement.
- Database Management: Ability to maintain accurate records and customer information.
- Problem Solving: Handling customer queries professionally and efficiently.
- Multilingual Ability: Fluency in Assamese, Hindi, and English.
- Adaptability: Willingness to learn and grow in a dynamic work environment.
🎤 How to Prepare for the Interview
- Practice introducing products and services confidently over a phone call.
- Prepare examples demonstrating communication and customer handling skills.
- Revise basic sales and lead generation concepts.
- Be ready for role-play telecalling scenarios.
- Improve fluency in Assamese, Hindi, and English communication.
- Learn basic B2B sales and client relationship management concepts.
- Demonstrate confidence, positivity, and willingness to learn during the interview.
📩 How to Apply
Interested candidates can apply through the official application form below.