π Assistant Manager – Supply Chain Process Excellence | Automation & Process Transformation Hiring
π Job Description
Foxtale is hiring an Assistant Manager – Supply Chain Process Excellence for its Andheri East, Mumbai location. The selected candidate will drive end-to-end Supply Chain Process Excellence across B2B, B2C, Warehousing, and Logistics by leading technology enhancements, automation, cost optimization, process transformation, strategic projects, and network expansion. The role will act as a key interface between Operations, Technology, Planning, Finance, and Business teams to deliver scalable, data-driven operational improvements.
π Key Responsibilities
- Lead technology enhancement projects across B2B, B2C, Warehousing, OMS, WMS, ERP, and Logistics platforms.
- Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), User Acceptance Testing (UAT) plans, and Standard Operating Procedures (SOPs).
- Drive warehouse automation, workflow digitization, and dashboard development to eliminate manual effort and improve productivity.
- Evaluate emerging technologies and automation opportunities to improve operational efficiency and scalability.
- Execute cost optimization initiatives across warehousing, transportation, and fulfillment operations.
- Use Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and ROI tracking to improve cost and operational performance.
- Track cost-saving initiatives through defined KPIs and governance mechanisms.
- Design and standardize supply chain processes using Lean, Six Sigma, Kaizen, and Business Process Re-engineering (BPR) methodologies.
- Establish governance frameworks, process compliance mechanisms, and operational audit processes.
- Lead improvement projects focused on OTIF, Fill Rate, Inventory Accuracy, Order-to-Dispatch, Order-to-Delivery, SLA adherence, and customer experience.
- Lead cross-functional strategic and ad-hoc projects involving Operations, Technology, Planning, Finance, and Business teams.
- Support new business initiatives through pilot programs and operational readiness planning.
- Support warehouse and network expansion, capacity planning, operational readiness, and new site launches.
- Drive operational excellence through KPI monitoring, data analytics, RCA/CAPA, and structured governance frameworks.
- Improve productivity, cost efficiency, service levels, inventory accuracy, and overall process compliance.
π Eligibility Criteria
- Relevant experience in Supply Chain, Logistics, Warehousing, Process Excellence, Operational Excellence, or Process Transformation is preferred.
- Strong understanding of B2B, B2C, warehousing, logistics, and fulfillment operations.
- Experience working with OMS, WMS, ERP, or other supply chain technology platforms will be an advantage.
- Experience in preparing BRDs, FRDs, UAT documentation, and SOPs is preferred.
- Knowledge of process improvement methodologies such as Lean, Six Sigma, Kaizen, and Business Process Re-engineering.
- Experience in automation, workflow digitization, dashboards, or technology enhancement projects will be beneficial.
- Strong understanding of RCA, CAPA, KPI monitoring, cost optimization, and governance mechanisms.
- Ability to manage cross-functional projects and coordinate with Operations, Technology, Planning, Finance, and Business teams.
- Strong analytical, problem-solving, project management, and stakeholder management skills.
⭐ Key Skills
- Supply Chain Process Excellence
- Operational Excellence
- Process Transformation
- Warehouse Automation
- Workflow Digitization
- OMS / WMS / ERP
- BRD / FRD / UAT / SOP
- Lean / Six Sigma / Kaizen / BPR
- Cost Optimization
- RCA & CAPA
- KPI Monitoring & Data Analytics
- Network Expansion & Capacity Planning
π° Benefits
- Opportunity to drive end-to-end supply chain transformation initiatives.
- Hands-on exposure to technology enhancements, automation, and workflow digitization.
- Opportunity to lead cost optimization and process excellence projects across multiple supply chain functions.
- Cross-functional exposure to Operations, Technology, Planning, Finance, and Business teams.
- Professional growth and long-term career development opportunities in Supply Chain and Operational Excellence.
⭐ Why Join Foxtale?
- Drive high-impact supply chain process excellence and transformation initiatives.
- Lead projects involving technology, automation, cost optimization, and operational improvement.
- Work across B2B, B2C, warehousing, logistics, and fulfillment operations.
- Collaborate with multiple business and technology functions on strategic projects.
- Build specialized expertise in scalable, data-driven supply chain transformation and operational excellence.
π€ How to Prepare for the Interview
- Prepare examples of supply chain process improvement or operational excellence projects you have led.
- Be ready to explain your experience with OMS, WMS, ERP, logistics, or warehouse technology enhancement projects.
- Review the process of preparing BRDs, FRDs, UAT plans, and SOPs for technology and operational projects.
- Prepare examples of warehouse automation, workflow digitization, or dashboard implementation initiatives.
- Revise Lean, Six Sigma, Kaizen, Business Process Re-engineering, RCA, and CAPA concepts.
- Be ready to discuss cost optimization projects and how you measured savings and ROI.
- Review key supply chain KPIs such as OTIF, Fill Rate, Inventory Accuracy, Order-to-Dispatch, Order-to-Delivery, SLA adherence, productivity, and cost.
- Prepare examples of managing cross-functional projects involving Operations, Technology, Planning, Finance, and Business teams.
- Be ready to discuss warehouse expansion, capacity planning, operational readiness, or new site launch experience.
- Demonstrate strong analytical thinking, project management, stakeholder management, and data-driven problem-solving skills.
π© How to Apply
Interested candidates can apply via email using the link below.