π Key Account Manager (KAM) | Logistics Client Management Hiring
π’ Company: Shree Vasu Logistics
Logistics Hiring
π Job Description
Shree Vasu Logistics is hiring a Key Account Manager (KAM) for its Sholavaram, Chennai location. The selected candidate will be responsible for managing key client relationships, ensuring customer satisfaction, coordinating with internal teams, and driving business growth through strong account management and service excellence.
π Key Responsibilities
- Manage and strengthen relationships with key clients and business accounts.
- Act as the primary point of contact for customer communication and coordination.
- Ensure high levels of customer satisfaction through timely issue resolution.
- Coordinate with internal operations and support teams for smooth service delivery.
- Track account performance, client requirements, and service expectations.
- Support business growth by identifying opportunities within existing accounts.
- Prepare reports, updates, and account-related documentation as required.
- Maintain strong follow-up and communication with customers to ensure retention and service quality.
π Eligibility Criteria
- Relevant experience in Key Account Management, Client Servicing, or Customer Relationship roles preferred.
- Experience in Logistics, Supply Chain, or related industry will be an added advantage.
- Strong communication, coordination, and relationship management skills.
- Customer-focused approach with problem-solving ability.
- Ability to manage multiple stakeholders and service requirements efficiently.
- Good reporting and follow-up skills.
- Graduate qualification preferred.
⭐ Key Skills
- Key Account Management
- Client Relationship Management
- Customer Satisfaction
- Logistics Coordination
- Communication Skills
- Stakeholder Management
- Problem Solving
- Business Development Support
π° Benefits
- Opportunity to work with a growing logistics organization.
- Exposure to client servicing and account management in logistics operations.
- Professional growth in customer relationship and business coordination roles.
- Dynamic and collaborative work environment.
- Long-term career development opportunities.
⭐ Why Join Shree Vasu Logistics?
- Be part of a growing logistics and supply chain organization.
- Work in a role that directly impacts customer satisfaction and business growth.
- Develop strong account management and stakeholder coordination skills.
- Gain exposure to logistics operations and client servicing functions.
- Build a stable and rewarding career in the logistics sector.
π€ How to Prepare for the Interview
- Review key account management and customer relationship concepts.
- Prepare examples of client handling, issue resolution, and service coordination.
- Understand basic logistics and supply chain operations.
- Practice communication, stakeholder management, and follow-up scenarios.
- Be ready to discuss how you handle customer escalations and retention.
- Highlight any experience in logistics, warehousing, transport, or client servicing roles.
- Demonstrate a customer-first mindset and business growth orientation.
π© How to Apply
Interested candidates can apply via email using the link below.