🚀 Operations Manager / Senior Operations Manager | Amazon Hiring
🏢 Company: Amazon
Operations & Supply Chain Leadership Hiring
📄 Job Description
Amazon is hiring Operations Managers and Senior Operations Managers across multiple locations to lead fulfillment, sortation, and last-mile delivery operations. This leadership role focuses on driving operational excellence, managing high-performing teams, improving productivity, optimizing costs, and delivering an exceptional customer experience. Candidates with strong experience in logistics, supply chain, warehouse operations, or e-commerce operations are encouraged to apply.
🛠 Key Responsibilities
- Lead end-to-end operations across Fulfillment Centers, Sortation Hubs, and Last-Mile Delivery Centers
- Hire, train, mentor, and develop high-performing operations teams
- Ensure operational readiness for peak volume and business growth
- Drive safety, quality, productivity, and customer experience initiatives
- Coordinate with Finance, HR, Delivery Stations, Projects, and other cross-functional teams
- Conduct performance reviews, coaching, and succession planning for team members
- Analyze operational data to identify bottlenecks and improve business performance
- Implement Kaizen, Lean, and Continuous Improvement initiatives
- Manage labor planning, workforce utilization, and operational costs
- Lead daily operational reviews, WBRs, MBRs, and peak preparedness planning
🎓 Eligibility Criteria
- Bachelor's Degree or equivalent qualification
- 4+ years of experience in Operations, Logistics, Supply Chain, or Warehouse Management
- Minimum 3+ years of employee and performance management experience
- Experience in process improvement, Lean, Kaizen, or operational excellence preferred
- Strong analytical and problem-solving skills
- Excellent leadership, communication, and stakeholder management abilities
- Ability to work in a fast-paced, dynamic, and ambiguous environment
- Strong customer-first mindset with high ownership and execution excellence
⭐ Key Skills
- Operations Management
- Warehouse Operations
- Supply Chain Management
- Logistics Management
- People Management
- Process Improvement
- Kaizen & Lean Management
- Data Analysis
- Performance Management
- Stakeholder Management
💰 Benefits
- Opportunity to work with one of the world's leading e-commerce companies
- Leadership role with high business impact and ownership
- Exposure to large-scale supply chain and logistics operations
- Excellent learning, mentoring, and career development opportunities
- Performance-driven culture with long-term growth prospects
⭐ Why Join Amazon?
- Lead operations at one of the world's most customer-centric companies
- Own large-scale logistics and supply chain operations
- Drive continuous improvement and innovation using Amazon Leadership Principles
- Work with world-class technology, systems, and operational processes
- Accelerate your career through leadership development and internal growth opportunities
🧠 Core Skills Required
- Operations Leadership: Ability to manage large-scale warehouse, fulfillment, and logistics operations.
- People Management: Strong experience leading, coaching, and developing high-performing teams.
- Analytical Skills: Ability to interpret operational data and drive business improvements.
- Process Improvement: Experience implementing Lean, Kaizen, and continuous improvement initiatives.
- Stakeholder Management: Effective collaboration across HR, Finance, Operations, and Business teams.
- Customer Obsession: Strong commitment to delivering exceptional customer experience.
- Decision Making: Ability to make data-driven decisions in dynamic operational environments.
- Ownership: High accountability with a proactive approach to solving complex operational challenges.
🎤 How to Prepare for the Interview
- Study Amazon Leadership Principles, especially Customer Obsession, Ownership, Bias for Action, Deliver Results, and Learn & Be Curious.
- Prepare STAR-format examples demonstrating leadership, people management, and operational excellence.
- Revise warehouse operations, fulfillment processes, logistics KPIs, and supply chain fundamentals.
- Be ready to discuss Kaizen, Lean, Six Sigma, and continuous improvement initiatives you've led.
- Practice operational and analytical case-study questions based on data interpretation.
- Prepare examples of stakeholder management, workforce planning, and performance improvement.
- Highlight measurable achievements in productivity, quality, safety, cost optimization, and customer satisfaction.
📩 How to Apply
Interested candidates can apply through the official Amazon Careers portal using the application link below.