🚀 Regional Retail Trainer | Retail Learning & Development Hiring
🏢 Company: BlueStone
Retail Learning & Development Hiring
📄 Job Description
BlueStone is hiring a Regional Retail Trainer to join its Retail Learning & Development team across New Delhi, Noida, and Dehradun. The selected candidate will be responsible for training and developing retail teams through induction, onboarding, product knowledge, sales training, coaching, and performance-enablement initiatives. This opportunity is ideal for professionals with 1–3 years of retail training experience, preferably within Jewellery, Luxury, Fashion, Beauty, or Premium Retail.
🛠 Key Responsibilities
- Deliver structured training programs for retail employees across stores within the assigned region.
- Conduct induction and onboarding programs for new retail team members.
- Deliver product knowledge training to strengthen employee understanding of products, features, and customer propositions.
- Conduct sales training focused on customer engagement, selling skills, conversion, and overall retail performance.
- Coach store teams to improve customer interactions and deliver exceptional customer experiences.
- Identify training and capability gaps through store visits, observations, assessments, and stakeholder feedback.
- Support the implementation of Learning & Development initiatives across assigned retail locations.
- Conduct refresher training and reinforcement sessions based on business and performance requirements.
- Partner with Store Managers and regional stakeholders to improve employee capabilities and store performance.
- Monitor training effectiveness and support post-training performance improvement initiatives.
- Maintain training records, attendance, assessments, feedback, and relevant MIS reports.
- Travel across assigned locations to conduct classroom, in-store, and on-the-job training interventions.
🎓 Eligibility Criteria
- 1–3 years of relevant experience in Retail Training or Learning & Development.
- Experience in Jewellery, Luxury, Fashion, Beauty, or Premium Retail will be preferred.
- Hands-on experience in induction, onboarding, product knowledge, and sales training.
- Strong communication, presentation, and facilitation skills.
- Ability to coach retail employees and support performance improvement across stores.
- Strong customer orientation with an understanding of premium retail service standards.
- Ability to coordinate effectively with Store Managers, regional teams, and other stakeholders.
- Candidate should be willing to travel extensively within the assigned region.
⭐ Key Skills
- Retail Training
- Learning & Development
- Sales Training
- Product Knowledge Training
- Induction & Onboarding
- Training Facilitation
- Employee Coaching
- Customer Experience Training
- Performance Enablement
- Training Needs Identification
- Presentation Skills
- Stakeholder Management
💰 Benefits
- Competitive CTC of up to ₹7.5 LPA.
- Opportunity to build a career in Retail Learning & Development with BlueStone.
- Exposure to premium jewellery retail training and customer experience initiatives.
- Opportunity to train, coach, and influence retail teams across multiple stores.
- Professional growth in training, capability development, and retail performance management.
⭐ Why Join BlueStone?
- Build your Learning & Development career with a leading jewellery retail brand.
- Gain hands-on exposure to training teams in a premium retail environment.
- Play a direct role in improving sales capability, product knowledge, and customer experience.
- Work across multiple stores and collaborate with retail leadership teams.
- Develop expertise in regional training, employee coaching, and performance enablement.
🎤 How to Prepare for the Interview
- Prepare examples of retail training programs you have successfully delivered.
- Be ready to explain how you structure induction and onboarding programs for new retail employees.
- Prepare a short demonstration of how you would deliver product knowledge or sales training to a store team.
- Review retail sales concepts such as customer engagement, need identification, conversion, upselling, cross-selling, and customer experience.
- Prepare examples of coaching underperforming employees and improving their sales or service performance.
- Be ready to explain how you identify training needs and measure training effectiveness.
- Review key retail KPIs such as conversion rate, average transaction value, units per transaction, customer satisfaction, and sales achievement.
- Demonstrate strong presentation, facilitation, communication, coaching, and stakeholder management skills.
📩 How to Apply
Interested candidates can apply via email using the link below. Mention your preferred location in your application.