🚀 Technical Support Executive | International Voice Process Hiring
🏢 Company: Tech Mahindra
International Voice Process Hiring
📄 Job Description
Tech Mahindra is hiring Technical Support Executives for its International Voice Process at the IT Park, Chandigarh location. The selected candidates will provide voice-based technical support to international customers, resolve technical issues, and ensure an outstanding customer service experience in a fast-paced global environment.
🛠 Key Responsibilities
- Handle voice-based technical support for international customers.
- Diagnose and troubleshoot technical issues efficiently.
- Provide timely issue resolution while maintaining service quality.
- Deliver excellent customer service and maintain customer satisfaction.
- Document customer interactions and technical resolutions accurately.
- Follow standard operating procedures and escalation guidelines.
- Meet productivity, quality, and customer experience targets.
- Collaborate with internal support teams when required.
🎓 Eligibility Criteria
- B.Tech, BCA, MCA, or candidates from a technical background.
- Freshers and experienced candidates are eligible to apply.
- Excellent English communication skills are mandatory.
- Basic knowledge of technical troubleshooting.
- Customer-centric attitude with strong problem-solving skills.
- Willingness to work in rotational shifts.
- Immediate joiners will be preferred.
⭐ Key Skills
- Technical Support
- International Voice Process
- Customer Service
- Technical Troubleshooting
- English Communication
- Problem Solving
- Call Handling
- Documentation
💰 Benefits
- Salary up to ₹3.6 LPA.
- Opportunity to work with a leading global IT services company.
- Excellent career growth and learning opportunities.
- Exposure to international customer support operations.
- Professional and performance-driven work environment.
⭐ Why Join Tech Mahindra?
- Build your career with one of the world's leading IT services companies.
- Gain valuable international technical support experience.
- Develop technical and communication skills in a global environment.
- Access continuous learning and professional development opportunities.
- Enjoy long-term career growth within a global organization.
🎤 How to Prepare for the Interview
- Practice English communication and customer handling skills.
- Revise basic networking, operating systems, and troubleshooting concepts.
- Prepare for technical support and voice process interview questions.
- Review customer service scenarios and problem-solving techniques.
- Research Tech Mahindra's global services and business operations.
- Be prepared to demonstrate a customer-first mindset.
- Show confidence, professionalism, and willingness to work in rotational shifts.
📩 How to Apply
Interested candidates can apply via email using the link below.