🚨 Genpact Hiring | O2C Collections | Noida
📄 Job Description
Genpact is hiring experienced professionals to join its Order to Cash (O2C) Collections team in Noida, Uttar Pradesh.
This opportunity is suitable for finance and accounting professionals with 3+ years of relevant experience in O2C Collections. Candidates with hands-on experience in collections and Order to Cash processes will be preferred.
The selected candidate will work in an ANZ early morning shift and support collections-related activities as part of the O2C process.
🛠 Key Responsibilities
- Manage day-to-day O2C Collections activities for assigned accounts.
- Follow up with customers regarding outstanding invoices and payments.
- Monitor accounts receivable balances and overdue receivables.
- Perform collection activities in accordance with defined processes.
- Maintain accurate records of customer interactions and collection activities.
- Coordinate with customers and internal stakeholders to resolve payment-related issues.
- Investigate and follow up on disputes affecting outstanding payments.
- Support timely resolution of collection-related queries and discrepancies.
- Monitor collection performance against defined targets and timelines.
- Prepare and maintain relevant O2C and collections reports.
- Ensure adherence to established O2C processes, controls and quality standards.
- Escalate unresolved collection issues to the appropriate stakeholders.
🎓 Eligibility Criteria
- Minimum 3+ years of relevant experience in O2C Collections.
- Experience in Collections / Order to Cash will be preferred.
- Any Graduate.
- Good understanding of accounts receivable and collections processes.
- Strong communication and customer follow-up skills.
- Good analytical and problem-solving abilities.
- Strong attention to detail and process orientation.
- Willingness to work in the ANZ early morning shift.
⭐ Key Skills
- O2C – Order to Cash
- Collections
- Accounts Receivable
- Invoice Follow-up
- Payment Follow-up
- Credit & Collections
- Customer Account Management
- Dispute Resolution
- Receivables Management
- Collection Reporting
- Process Compliance
- Stakeholder Management
- Communication Skills
- Analytical Skills
- Problem Solving
💰 Benefits
- Opportunity to work with a globally recognized professional services organization.
- Gain international exposure through ANZ-focused O2C operations.
- Develop specialized expertise in Collections and Accounts Receivable.
- Gain hands-on experience in structured Order to Cash processes.
- Work with experienced Finance and Accounting professionals.
- Opportunity for professional growth within Finance and Accounting operations.
⭐ Why Join Genpact?
- Work with a globally recognized organization in business and professional services.
- Gain exposure to international O2C and collections processes.
- Build specialized expertise in Accounts Receivable and Collections.
- Work in a structured, process-driven finance environment.
- Develop experience in customer account management and dispute resolution.
- Opportunity to grow your career in Finance & Accounting operations.
🎤 How to Prepare for the Interview
- Revise the complete O2C cycle and understand the role of Collections within it.
- Prepare examples of handling overdue invoices and customer payment follow-ups.
- Be ready to explain how you prioritize collection accounts based on aging and risk.
- Prepare examples of resolving payment disputes and account discrepancies.
- Revise Accounts Receivable, aging reports and collection metrics.
- Be prepared to discuss your experience with collection targets and performance metrics.
- Prepare examples demonstrating strong customer communication and stakeholder management.
- Be ready to discuss your flexibility for the ANZ early morning shift.
📩 How to Apply
Interested and eligible graduates with 3+ years of relevant O2C Collections experience can apply by sending their updated resume through the email button below.
Candidates with hands-on experience in Collections, Accounts Receivable and Order to Cash will be preferred.
📧 Hiring Contact: Bhumika.alrani@genpact.com