🚨 Quess Corp Hiring | Key Account Manager (KAM) | Telecom Client
🏢 Company: Quess Corp
Key Account Manager Hiring
📄 Job Description
Quess Corp is hiring an experienced and driven Key Account Manager (KAM) to manage a Telecom Client across the West, North and South regions.
The role involves managing client relationships, coordinating with HR and business teams, overseeing employee lifecycle activities and ensuring smooth execution of HR and staffing operations.
The selected candidate will also focus on core field hiring, client retention and identifying opportunities to strengthen and expand the client relationship.
🛠 Key Responsibilities
- Manage stakeholder relationships with client HR and business teams.
- Act as a key point of contact between Quess Corp and the assigned Telecom Client.
- Oversee employee lifecycle management and ensure smooth operational execution.
- Create and execute daily and weekly action plans to achieve business targets.
- Implement HR policies and processes effectively for the assigned client account.
- Identify client HR issues and recommend practical solutions.
- Build and maintain strong long-term client relationships.
- Identify opportunities for client retention and business growth.
- Identify potential upselling opportunities within the client account.
- Act as the primary contact for client queries related to agency services.
- Coordinate with internal teams to ensure timely resolution of client requirements.
- Drive and support core field hiring activities for the Telecom Client.
- Track operational performance and ensure achievement of agreed targets.
- Provide regular updates and reports to relevant stakeholders.
🎓 Eligibility Criteria
- Relevant experience in Key Account Management, Client Management, HR Operations or Staffing.
- Experience managing relationships with HR and business stakeholders.
- Understanding of employee lifecycle management and HR processes.
- Experience in recruitment or field hiring will be preferred.
- Strong client relationship and stakeholder management skills.
- Ability to identify client issues and provide effective solutions.
- Strong target-oriented and execution-focused approach.
- Ability to manage multiple priorities and client requirements.
- Strong communication, negotiation and problem-solving skills.
- Willingness to work with a Telecom Client across the assigned region.
⭐ Key Skills
- Key Account Management
- Client Relationship Management
- Stakeholder Management
- HR Operations
- Employee Lifecycle Management
- Field Hiring
- Recruitment Operations
- HR Policy Implementation
- Client Retention
- Upselling
- Business Development
- Telecom Staffing
- Target Management
- Problem Solving
- Communication Skills
💰 Benefits
- Opportunity to work with a leading workforce management and business services organization.
- Gain exposure to Key Account Management for a Telecom Client.
- Develop strong expertise in client relationship and stakeholder management.
- Gain hands-on experience across HR operations and employee lifecycle management.
- Exposure to large-scale field hiring and staffing operations.
- Opportunity to develop business growth, retention and upselling skills.
- Work on a regional client account spanning multiple parts of India.
⭐ Why Join Quess Corp?
- Opportunity to work with a leading workforce management and business services organization.
- Gain experience managing a major Telecom Client account.
- Build strong expertise in client-facing HR and staffing operations.
- Work closely with senior HR and business stakeholders.
- Develop skills across field hiring, employee lifecycle management and account growth.
- Opportunity to strengthen your career in Key Account Management and HR Services.
🎤 How to Prepare for the Interview
- Prepare examples of managing key clients and maintaining long-term business relationships.
- Be ready to explain how you handle HR and business stakeholder relationships.
- Prepare examples of resolving client HR issues and recommending solutions.
- Revise employee lifecycle management and HR operations fundamentals.
- Prepare examples of managing recruitment or field hiring at scale.
- Be ready to explain how you plan daily and weekly activities to achieve targets.
- Prepare examples of client retention and business growth initiatives.
- Be ready to discuss upselling opportunities and how you identify additional client requirements.
- Highlight your communication, negotiation and problem-solving abilities.
📩 How to Apply
Interested and eligible candidates with experience in Key Account Management, HR Operations, Staffing, Recruitment or Client Management can apply by sending their updated resume through the email button below.
Candidates with experience in field hiring and Telecom staffing will be particularly relevant for this opportunity.
📍 Regions: West, North & South India
📄 Employment: Payroll via Quess Corp