π Job Description
Maxicus is hiring talented professionals for its Amritsar site across Operations, Quality, Training and Quality functions. Candidates with BPO industry experience and strong communication and problem-solving abilities are encouraged to apply.
The available positions include Assistant Manager Operations, Manager Quality and Sr. Manager Training and Quality.
π― Open Positions
- Assistant Manager Operations
- Manager Quality
- Sr. Manager Training and Quality
π― Key Responsibilities
- Manage responsibilities related to the respective Operations, Quality or Training function.
- Apply strong problem-solving abilities to operational and quality-related challenges.
- Communicate effectively with internal teams and stakeholders.
- Support business and process requirements within the BPO environment.
- Contribute to operational performance and quality objectives.
π Eligibility Criteria
- Experience in the BPO industry required.
- Excellent communication skills.
- Strong problem-solving abilities.
- Relevant experience in Operations, Quality or Training & Quality for the respective position.
- Ability to work effectively in a professional BPO environment.
π ️ Key Skills
- BPO Operations
- Quality Management
- Training & Quality
- Communication Skills
- Problem Solving
- Operations Management
- Process Quality
- Team Coordination
- Performance Management
π Benefits
- Opportunity to join the growing Maxicus team.
- Work at the Maxicus Amritsar site.
- Opportunities across Operations, Quality and Training functions.
- Salary offered as per industry standards.
π Why Join Maxicus?
- Opportunity to join a growing BPO organization.
- Work in the Amritsar operations site.
- Explore career opportunities across Operations, Quality and Training.
- Gain experience in a professional BPO environment.
πΌ Core Skills Required
- Communication: Excellent communication skills for effective coordination and stakeholder interaction.
- Problem Solving: Ability to identify and address operational and quality-related challenges.
- BPO Experience: Relevant experience in the BPO industry.
- Operations: Understanding of BPO operations and process requirements.
- Quality: Understanding of quality processes and performance expectations for relevant roles.
- Training: Relevant training and quality exposure for the Sr. Manager Training and Quality position.
π€ Interview Preparation
- Prepare examples demonstrating your BPO industry experience.
- Be ready to discuss your communication and problem-solving skills.
- Operations candidates should prepare examples of handling operational challenges.
- Quality candidates should revise quality management and process improvement concepts.
- Training & Quality candidates should prepare examples related to training and quality functions.
- Prepare examples of working with teams and internal stakeholders.
π© How to Apply
Interested candidates should share their updated CV and mention their Current CTC, Expected CTC and Notice Period.
π§ Email: nidhi.rajput@kochartech.com