🏢 Company: Not Specified
Hiring
📌 Job Description
A manufacturing company is hiring Customer Support Trainees for its Kalighat location. There are 5 open positions.
The role involves handling customer queries through calls and emails, providing accurate product/service information, maintaining customer records and coordinating with internal departments for timely resolution of customer concerns.
💼 Key Responsibilities
- Handle customer queries via calls and emails.
- Provide accurate information regarding products and services.
- Maintain customer records in the system.
- Coordinate with internal departments.
- Ensure timely resolution of customer concerns.
🎓 Eligibility Criteria
- Gender: Female candidates only.
- Qualification: Minimum 12th Pass with no supply papers.
- Graduates are preferred.
- Age: Up to 30 Years.
- English language proficiency is mandatory.
- Hindi language proficiency is mandatory.
- Bengali language proficiency is mandatory.
🛠️ Skills Required
- Basic Computer Knowledge
- Basic MS Excel Knowledge
- Good Communication Skills
- Hindi Communication
- English Communication
- Customer Handling
- Customer Support
🎁 Salary & Work Details
- Non-Graduate: ₹12,000/- per month.
- Graduate: ₹12,300/- per month.
- Shift: 10:00 AM–7:00 PM, General Shift.
- Week Off: Rotational.
- Open Positions: 5.
🌟 Role Focus
- Customer support role in the manufacturing industry.
- Handle customer queries through calls and emails.
- Work with internal departments to resolve customer concerns.
- Opportunity for candidates with a minimum 12th-pass qualification.
- General shift from 10:00 AM to 7:00 PM.
🎯 Core Skills Required
Customer Support
Customer Service
Communication
Hindi
English
Bengali
Basic Computer Knowledge
MS Excel
Customer Handling
🎤 Interview Preparation
- Be prepared to demonstrate your communication skills in Hindi and English.
- Highlight your ability to handle customer queries through calls and emails.
- Prepare examples of handling customer concerns and providing accurate information.
- Be ready to discuss basic computer and MS Excel knowledge.
- Demonstrate your ability to coordinate with internal teams.
- Highlight your customer-focused and problem-solving approach.
🚀 How to Apply
Interested candidates can share their resume at: pbanerjee@geniushrtech.com
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